Looking for a job

Stephanie Surco

@stephaniesurco

Administrative support candidate with customer service and logistics experience, applying international business studies to operational support.

Peru

Message

What I'm looking for

I’m seeking to contribute to administrative support at the Ministerio Público (Public Prosecutor's Office).

At TP (Teleperformance), I managed and moderated operations under international standards while meeting established KPIs. I used the TCS system and Lark to work on shared documents and spreadsheets in real time.

At Hotel Imperial, I served guests from check-in to check-out and handled daily cash opening and closing. I’m studying International Business at Universidad de Lima and have training in logistics, digital certification of origin, and advanced Excel.

Experience

Work history, roles, and key accomplishments

Operations Customer Expert

Teleperformance

Oct 2025 - Jun 2026 (8 months)

Managed and moderated operations under international standards, consistently meeting established KPIs. Applied policy and procedure changes through continuous training with accountability and precise decision-making.

TCS Lark KPI Management Operations Management Customer Service

Logistics Support Volunteer

Sociedad Nacional de Industrias

Jun 2025 - Jun 2025 (0 months)

Provided logistics support to companies in the industrial sector during the Industria Perú Trade Mission at Expo Industria 2025.

Logistics Support Event Coordination

Customer Service and Sales Executive

Hotel Imperial

Jul 2023 - May 2025 (1 year 10 months)

Served guests directly from check-in to check-out, addressing their needs with courtesy and organization. Handled daily cash opening and closing with accuracy in account reconciliation and transaction records.

Customer Service Sales Cash Handling Account Reconciliation Organization