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Stephanie Pierdinock

@stephaniepierdinock

Message

I manage sensitive records, resolve customer concerns, and keep fast-paced operations organized.

United States

Message

What I'm looking for

I'm looking to bring my customer service, information gathering, documentation, problem-solving, and recordkeeping skills to Progressive as a Claims Adjuster Trainee.

I've built and managed an independent massage practice at The Lambent Moon Massage & Healing Arts, overseeing client communication, scheduling, payments, records, and daily operations.

Across healthcare and wellness settings, I've maintained confidential records, documented client histories and SOAP notes, and supported patients with knowledge of anatomy, musculoskeletal injuries, and medical terminology. At Dr. Edward C. Michaud Orthodontics, I also supported clinical and front-office operations through patient communication, dental impressions, and X-rays.

I've handled changing priorities independently as a nanny and delivered customer service in a high-volume restaurant environment at V Pizza & Sidecar. I bring careful information gathering, clear communication, accurate recordkeeping, and practical problem-solving to every interaction.

I'm seeking to bring these transferable skills to a Claims Adjuster Trainee role at Progressive.

Experience

Work history, roles, and key accomplishments

Server

V Pizza & Sidecar

Provided quality customer service in a high-volume restaurant environment while managing multiple guests and priorities. Handled guest concerns and problem-solving professionally while working closely with the team to keep service running smoothly.

Customer Service Conflict Resolution POS systems Data Entry Scheduling Prioritization Teamwork