Stephanie Pena

Managed case management activities for assigned programs, providing on-the-go support to clients across Los Angeles and Ventura counties. Ensured client eligibility, conducted assessments, and maintained accurate documentation in compliance with program policies.

Provided daily care for disabled elderly clients, assisting with meal preparation, cleaning, and personal errands. Supported independence by transporting clients to appointments and facilitating access to benefits.

Promoted children's emotional and social development through attentive care and engaging activities in group homes, nursery schools, and churches. Maintained safe environments and monitored developmental progress.

Delivered comprehensive case management to individuals experiencing homelessness, empowering clients to achieve housing stability through advocacy and resource coordination. Established individualized housing plans and maintained accurate records in EHR systems.

Coordinated care for Medi-Cal members using a person-centered approach, maximizing health outcomes through effective care management and resource navigation. Facilitated housing navigation and maintained compliance with HIPAA.

Ensured consistent food and household supply for veterans in a homeless/sober living program. Facilitated access to housing and benefits, managed client intake and exit processes, and maintained effective communication with staff and the Veteran Affairs office.

Assisted homeless, human trafficking, and domestic violence youth by documenting and reporting significant resident and program information. Provided crisis intervention, conflict resolution, and emergency transportation.

Supported Riverside County's homeless community by assisting with shelter operations, security, and maintaining a safe environment. Facilitated client access to government assistance programs and provided weekly case management.

Provided respite care for children with autism, ensuring safety and delivering personal care. Developed structured schedules, organized meal preparations, and monitored daily observations and medications.

Provided front desk support by greeting visitors, managing phone calls, and assisting with administrative and HR tasks. Maintained organized filing systems and demonstrated proficiency in Excel, Word, and Google Docs.

Earned a high school diploma from Vista Verde High School in 2015.