Yvette Gutierrez
@yvettegutierrez1
Bilingual social services professional advocating for safety, housing, and recovery for vulnerable people.
United StatesWhat I'm looking for
I’m a Compassionate and dedicated Bilingual Social Services Worker with over 18+ years of experience, with a proven track record of successfully advocating for children, adolescents, and adult rights while implementing effective intervention strategies to ensure safety and well-being.
In my current role as a Bilingual Case Manager at Hopelink of Southern Nevada, I enroll individuals and families in Emergency Shelter, document clear real-time case notes, and input information into the homeless management information system (HMIS). I work with clients to identify and overcome barriers for securing housing and increasing income, and I support job placement, resumes, and workforce development.
Previously, I served as a Care Transition Specialist at Nevada Senior Services, supporting complex discharges at University Medical Center by addressing medical issues, substance abuse, and mental health needs through follow up calls and referrals. I’ve also led teams as a Permanent Housing Coordinator managing 7 employees and providing crisis intervention, and I handled high-stakes Child Welfare Services work, responding within a 2-hour timeframe and conducting investigations and court-related support.
Experience
Work history, roles, and key accomplishments
Bilingual Case Manager
Hopelink of Southern Nevada
Jul 2023 - Present (2 years 11 months)
Enrolled individuals and families in emergency shelter and maintained real-time, accurate case notes in HMIS. Helped clients overcome barriers to housing and income by providing basic necessities and job placement support.
Care Transition Specialist
Nevada Senior Services
Jul 2021 - Jul 2023 (2 years)
Supported complex hospital discharge cases at University Medical Center by addressing medical, substance abuse, and mental health needs. Completed follow-up calls and coordinated referrals for rehabilitation, counseling, and home health services.
Lead Case Manager
Fresno Economic Opportunities Commission
Oct 2017 - Jul 2021 (3 years 9 months)
Supervised assigned staff by setting goals and providing guidance, training, and direction for program delivery. Managed case files and audits, supported teen parents with economic needs, and facilitated independent-living education and related program activities.
Permanent Housing Coordinator
US VETS Initiative-Las Vegas
Jul 2016 - Sep 2017 (1 year 2 months)
Managed 7 employees through hiring and operational oversight of permanent housing programs for disabled chronically homeless veterans. Delivered crisis intervention, conducted staffing and home visits, and performed intakes and placements while using HMIS to manage program data.
Social Services Worker III
Child Welfare Services
Feb 2012 - Jun 2016 (4 years 4 months)
Provided crisis intervention and case management for at-risk youth and child safety, responding within a 2-hour timeframe with law enforcement. Conducted investigations involving abuse and neglect and supported court-required activities, assessments, and referrals for AOD counseling and related services.
Education
Degrees, certifications, and relevant coursework
Alliant International University
Master of Criminology, Criminology
Earned a Master of Criminology at Alliant International University, graduating May 2016.
Fresno Pacific University
Bachelor of Social Work, Social Work
Earned a Bachelor of Social Work from Fresno Pacific University, graduating December 2006.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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