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@lauramilliorn
Licensed Master Social Worker specializing in supportive housing, program management, and trauma-informed care.
I am a Licensed Master Social Worker (LMSW) with progressive non-profit program and case management experience focused on supportive housing and services for vulnerable populations. I lead multidisciplinary teams, supervise staff, and coordinate community and clinical partnerships to improve housing retention and client well-being.
My experience includes managing Food Access programming across 14 family supportive housing sites, overseeing procurement and distribution operations, and documenting program data for grants and quality improvement. I have conducted housing assessments, crisis intervention, and coordinated care with psychiatric and nursing partners to support residents.
I am committed to trauma-informed care and collaborative problem solving, with a track record of improving program operations, supervising diverse staff (including Peer Recovery Specialists and Program Coordinators), and maintaining compliance with HMIS and grant requirements.
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Work history, roles, and key accomplishments
Sunrise Homeless Navigation Center
May 2025 - Present (6 months)
Conduct housing assessments, shelter referrals, and crisis intervention for individuals experiencing homelessness, connecting clients to community resources and documenting interactions in HMIS to ensure service continuity.
Foundation Communities
Dec 2024 - May 2025 (5 months)
Managed Resident Services for a supportive housing SRO community, supervised multidisciplinary support staff, and coordinated clinical and partner services to improve housing retention and resident well-being.
Foundation Communities
Jul 2022 - Aug 2024 (2 years 1 month)
Managed procurement, distribution, and inventory for food access across 14 supportive housing sites, led hiring and supervision of program staff, and oversaw data collection for grants and quality improvement.
Foundation Communities
Mar 2021 - Jul 2022 (1 year 4 months)
Coordinated food access programming across 14 family supportive housing sites, supervised Program Specialists, and managed a distribution center cycling 20,000+ lbs. of food monthly.
Degrees, certifications, and relevant coursework
Master of Social Work, Social Work
2022 - 2024
Completed a Master of Social Work program focused on clinical and community social work practice, graduating in 2024.
Bachelor of Social Work, Social Work
2016 - 2020
Completed a Bachelor of Social Work with a minor in Criminal Justice, graduating in 2020.
Software and tools used professionally
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