Open to opportunities

Steph A

@stepha

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Bilingual content creator and copywriter skilled in social ads and remote work.

Canada

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What I'm looking for

I seek a role leveraging bilingual content, copywriting, and social media skills in a collaborative, growth-oriented company with remote or hybrid flexibility.

I am a bilingual (English/French) content creator and freelance copywriter with hands-on experience creating and managing social media ads, producing copy, and translating content while adapting to AI tools. I deliver clear, persuasive messaging and maintain consistent project evolution to meet client goals.

My background includes customer-facing roles in technical support, administrative assistance, and facilities maintenance, where I developed strong communication, organizational, and leadership abilities. I am comfortable working remotely or within fast-paced team environments and consistently meet performance expectations.

I bring practical office and clerical skills—including Microsoft Office, data entry, filing, cash handling, and experience with Articulate Storyline—along with safety training (WHMIS) and leadership program experience that support reliable, detail-oriented work across creative and operational tasks.

Experience

Work history, roles, and key accomplishments

Current

Freelance Copywriter

Current

Freelance

Feb 2022 - Present (4 years)

Create social media ads, content, and copywriting services including translations and AI-assisted content generation for multiple remote clients since 2022.

Copywriting Content Creation Remote Collaboration Content Management

Condo Building Cleaner

First Service Residential

May 2017 - Oct 2018 (1 year 5 months)

Performed weekend cleaning of lobbies, windows, elevators, waste chutes and responded to spills and accidents to maintain building cleanliness and resident safety from May 2017 to Oct 2018.

Waste Window Cleaning Safety Compliance Attention To Detail Time Management

Call Center Tech Support

Sitel

Jan 2013 - Aug 2015 (2 years 7 months)

Handled inbound/outbound customer care and technical support, assisted with sales, met daily quotas and resolved technical issues from January 2013 to August 2015.

Technical Support Customer Service Sales Support Troubleshooting CRM Quota Achievement Bilingual Support

Administrative Assistant

Zedtech Leading

Apr 2010 - Sep 2012 (2 years 5 months)

Managed client forms, quotes, payment follow-ups and repossession coordination for business equipment sales to small businesses and startups from April 2010 to Sep 2012.

Administrative Support Quoting Invoicing Communication Organizational Skills

Bingo Hall Runner

Skyway Bingo

Jan 2000 - Mar 2002 (2 years 2 months)

Handled cash transactions, sold booklets, processed payouts and assisted customers with questions and issues from January 2000 to March 2002.

Cash Handling Point of Sale Communication Attention To Detail

Education

Degrees, certifications, and relevant coursework

Asheron College

Post-secondary education

2016 - 2017

Attended post-secondary program at Asheron College from September 2016 to January 2017 focusing on practical skills for administrative and technical roles.