Salmaan UtimSU
Open to opportunities

Salmaan Utim

@salmaanutim

Expert bilingual proofreader, content editor, copywriter, published author, and translator.

Canada

What I'm looking for

Seeking a challenging role that leverages my linguistic expertise, creative skills, and experience in content creation to drive business growth and add value to the organization.

As a seasoned linguist with over ten years of experience, I have honed my skills in proofreading, editing, copywriting, and translation. With a strong background in journalism and a passion for creative writing, I have published two books and won several national awards. My expertise in bilingual communication has enabled me to work with clients from diverse industries, including fintech, corporate finance, real estate, technology, and healthcare.

Throughout my career, I have demonstrated my ability to work in high-paced environments, think critically, and provide exceptional customer service. My objective is to add value to what I do and continuously seek new knowledge to stay ahead in the industry.

With a strong educational foundation in journalism and certifications in digital marketing, I possess a unique blend of creative and technical skills. I am proficient in using various tools, including Grammarly, Microsoft Office, and Qvidian, to deliver high-quality content and meet project specifications.

Experience

Work history, roles, and key accomplishments

CI

Bilingual Customer Centre Specialist

CIBC

Dec 2023 - Jan 2024 (1 month)

Provided exceptional bilingual customer service by resolving credit card issues and engaging with clients through various communication channels. Focused on empathetic responses and personalized solutions while adhering to compliance routines.

FR

Freelance Translator and Copywriter

Freelance

Sep 2016 - Sep 2023 (7 years)

Delivered bilingual proofreading, editing, and translation services while specializing in content writing across various industries. Ensured high-quality, error-free documents for clients.

AC

Pursuit Writer Senior Analyst

Accenture

Nov 2022 - Jul 2023 (8 months)

Provided editorial support for proposals, simplified complex documents, and collaborated with creative teams. Ensured compliance with project specifications and guidelines.

PL

Marketing Assistant

PLEION Consulting Ltd

Jan 2020 - Apr 2022 (2 years 3 months)

Wrote articles and social media content to enhance SEO, proofread documents, and managed multiple projects. Engaged in B2B writing and customer service.

NS

Journalist

News on Sunday

Jun 2016 - Aug 2016 (2 months)

Reported on various topics including healthcare and fintech, translated articles, and conducted interviews. Focused on ethical journalism and accountability.

Education

Degrees, certifications, and relevant coursework

Salmaan hasn't added their education

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Tech stack

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Salmaan Utim - Bilingual Customer Centre Specialist - CIBC | Himalayas