Stella Jane Murillo

I am a Salesforce Certified Administrator and Platform App Builder with around 3 years of experience in system support and platform health monitoring. My journey has been marked by a proven ability to optimize business operations and ensure system reliability across global teams. I thrive in collaborative environments, leveraging my strong background in technical troubleshooting and data analysis using tools like Splunk.

Currently, I oversee the overall health and performance of the Salesforce platform, where I monitor Salesforce-SAP integration logs and proactively coordinate with relevant teams to resolve anomalies. My role involves generating and analyzing Monthly Operational Reports for key stakeholders, providing actionable insights that drive platform trends. I actively participate in Scrum ceremonies, contributing to the development backlog by creating user stories that enhance our operational efficiency.