Ande CabreraAC
Open to opportunities

Ande Cabrera

@andecabrera

Salesforce Administrator and Workforce Manager with strong analytical skills.

Philippines

What I'm looking for

I am looking for a role that values collaboration and innovation, offering opportunities for growth and development.

As a dedicated Salesforce Administrator and Workforce Manager, I thrive on optimizing workforce performance and enhancing training programs. My experience spans overseeing workforce management operations, analyzing data trends, and implementing strategies that drive productivity. I take pride in my ability to deliver results that align with organizational goals, ensuring that every project I undertake exceeds expectations.

My journey in the field has been marked by a commitment to continuous learning and improvement. I have developed and implemented training programs that not only enhance employee performance but also foster strong relationships with stakeholders. My proactive approach and meticulous attention to detail have been recognized through awards such as the Innovator Award for streamlining processes through automation initiatives.

Experience

Work history, roles, and key accomplishments

UR
Current

Salesforce Specialist

University of San Jose - Recoletos

Sep 2019 - Present (5 years 9 months)

Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives. Monitor and maintain brand consistency across all marketing channels and materials.

BR

Training Manager

Brightree

Nov 2022 - Sep 2023 (10 months)

Develop and implement training programs for new and existing employees in a business process outsourcing environment. Assess training needs and identify areas for improvement to enhance employee performance.

TP

Customer Service Representative

Teleperformance Philippines

Jan 2014 - Mar 2014 (2 months)

Deliver outstanding customer service support for telecommunications clients in the US. Recognized with the Innovator Award for contributions in streamlining company processes through automation initiatives.

Education

Degrees, certifications, and relevant coursework

University of San Jose - Recoletos logoUR

University of San Jose - Recoletos

Bachelor of Arts, International Studies

2014 - 2018

Bachelor of Arts in International Studies.

Tech stack

Software and tools used professionally

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