EP Y
@epy
Salesforce developer and administrator delivering support, customization, and user-focused solutions.
What I'm looking for
I am a Salesforce developer and administrator with over four years of experience delivering solutions across BPO, financial services, retail, telco, airline, and energy sectors. I build features, implement admin automations, and support production systems to improve user experience and business processes.
I've worked as a Salesforce Developer, Administrator, Consultant, Tester, and L3 Support engineer, contributing to Apex, LWC, Flows, process builders, and testing efforts while collaborating with business analysts and product owners. I also provide production fixes, handle user access, and assist with deployments following Agile (SCRUM) practices.
In addition to Salesforce expertise, I have copy editing experience ensuring grammar, clarity, and documentation quality, plus basic knowledge of Java, C++, C#, HTML, PHP. I am adaptable, client-focused, and open to growth, seeking roles where I can continue improving systems and supporting business outcomes.
Experience
Work history, roles, and key accomplishments
Salesforce Developer
Accenture
Mar 2025 - Dec 2025 (9 months)
Provided Salesforce development, administration, and business analysis for airline and energy/utilities clients, delivering fixes, enhancements, and user-access support across projects.
L3 Support (Salesforce Order Management)
Capgemini SE
Jan 2022 - Jan 2024 (2 years)
Provided L3 support for Salesforce Order Management, fixed and adjusted production records to meet customer requirements, and handled product owner requests for fixes and updates.
Salesforce Developer
Accenture
Dec 2018 - Apr 2020 (1 year 4 months)
Developed Apex and LWC features, implemented Flows, workflow rules, and process builders, and provided testing and production support for Salesforce solutions across client projects.
Copy Editor
SPI Global
Apr 2017 - Jun 2018 (1 year 2 months)
Edited and proofread books, articles, and research papers to improve grammar, spelling, punctuation, and clarity, supporting documentation quality for publishing and client deliverables.
Education
Degrees, certifications, and relevant coursework
Silliman University
Bachelor of Science, Information Technology
Completed a Bachelor of Science in Information Technology at Silliman University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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