Open to opportunities

Michael Haries Ibea

@michaelhariesibea

Senior Salesforce Developer delivering CRM automation, integrations, and production support for mission-critical workflows.

Philippines

Message

What I'm looking for

I’m looking for a Salesforce role where I can own Apex/Flows and CRM integrations, partner with admins and business stakeholders, and drive reliable release support and continuous process improvements.

I’m a Senior Salesforce Developer and Salesforce Application Systems Analyst with 9+ years of experience supporting Salesforce development, CRM modernization, production support, integrations, quoting workflows, reporting, and business process automation. I’ve worked across public safety, transportation services, retail operations, logistics, healthcare, and service-based environments.

I strengthen delivery by building and maintaining Apex logic, triggers, SOQL, validation rules, and Flows, and by improving quoting and customer service operations through Lightning configuration and data quality initiatives. I’ve supported integrations with Microsoft Dynamics 365 F&O, LexisNexis, and HubSpot, and I partner with cross-functional stakeholders to clarify requirements, reproduce defects, validate fixes, and improve release discipline through UAT notes, smoke tests, rollback planning, and post-deployment testing.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Developer

Current

Intrado Life & Safety Inc.

Dec 2024 - Present (1 year 6 months)

Supported Salesforce development and production operations for public safety quoting, customer data, approvals, case tracking, and integration-related workflows. Investigated production issues and delivered Apex/Flow-based improvements while partnering with admins, developers, and business stakeholders to validate fixes and support release discipline.

Apex SOQL Salesforce Flows Lightning Experience REST APIs Integration Testing

Salesforce Developer / CRM Engineer

Smart Park Inc.

Jun 2021 - Oct 2024 (3 years 4 months)

Developed and supported Salesforce CRM for airport parking reservations, customer service operations, shuttle coordination, and operational reporting. Built custom objects, Apex/Flows, case workflows, dashboards, and REST API integrations to automate confirmations, reminders, payment status updates, and staff notifications.

Salesforce CRM Apex SOQL Salesforce Flows REST APIs Dashboards

Salesforce Developer / CRM Platform

Clibase Technology Inc.

Jul 2018 - May 2021 (2 years 10 months)

Delivered Salesforce CRM configuration and development for retail, food service, pharmacy, fitness, and local service clients transitioning from spreadsheets to structured workflows. Implemented custom objects, Apex/validation/automation, loyalty and campaign processes, POS/web store integrations, and reporting while supporting onboarding, data cleanup, and user adoption.

Salesforce CRM Apex SOQL Salesforce Flows Lightning Pages & Permissionsets POS Integration

Junior Salesforce Developer Intern

App It

Jun 2017 - Jun 2018 (1 year)

Assisted with Salesforce CRM configuration and delivery for retail, logistics, healthcare, event, and e-commerce clients. Supported custom object setup, fields, validation rules, Flows, Lightning page updates, reporting, and basic Apex/SOQL/REST API integration tasks under senior developer guidance.

Salesforce Configuration Salesforce Flows Validation Rules Lightning Experience Basic Apex SOQL REST APIs