Deborah Kilbane
@deborahkilbane
Experienced travel agent with a strong background in customer service.
United StatesWhat I'm looking for
I am a dedicated travel agent with over 14 years of experience in the travel industry. My journey began at Maple Woods Community College, where I studied travel and tourism, and I have since honed my skills in customer service and sales. Throughout my career, I have successfully managed reservations and built strong relationships with suppliers to ensure client satisfaction.
In my previous roles, I have demonstrated my ability to handle various responsibilities, from making reservations to providing exceptional customer service. My experience at Mid America Travel Agency allowed me to develop a keen understanding of the travel market, while my time at Embassy Suites Hotel taught me the importance of maintaining high standards in service and cleanliness. I am passionate about helping clients create memorable travel experiences.
Experience
Work history, roles, and key accomplishments
Assistant
Survey Junky
Aug 2024 - Sep 2024 (1 month)
Provided administrative support by managing and organizing paperwork. Assisted with various office tasks to ensure smooth operations.
Housekeeping
Embassy Suites Hotel
Mar 1998 - May 1999 (1 year 2 months)
Performed housekeeping duties, including cleaning and maintaining hotel rooms and bathrooms. Ensured high standards of cleanliness and guest satisfaction.
Travel Agent
Mid America Travel Agency
Mar 1997 - Present (28 years 3 months)
Managed client reservations and communicated with suppliers to secure travel arrangements. Utilized computer systems for booking and sales.
Education
Degrees, certifications, and relevant coursework
Park Hill Senior High School
Diploma, General Studies
Grade: 80%
Obtained a high school diploma from Park Hill Senior High School. Achieved an 80% grade.
Maple Woods Community College
Certificate, Travel & Tourism
Grade: 70%
Completed a program in Travel & Tourism at Maple Woods Community College, achieving a 70% grade. Gained foundational knowledge in the travel industry.
Worldspan Academy
Certificate, Reservation Agent
Grade: 60%
Earned a Reservation Agent Certificate from Worldspan Academy with a 60% grade. Developed skills in reservation systems and travel booking.
Maple Woods Community College
Associate's Degree, Travel & Tourism
Grade: 70%
Completed studies in Travel & Tourism at Maple Woods Community College, achieving a 70% grade. Gained foundational knowledge in the travel industry.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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