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Stefan Hex

@stefanhex

Systems Administrator II at Rahamut Enterprises Limited, configuring SharePoint and supporting networks, servers, and users across multiple sites.

Trinidad and Tobago

Message

At Rahamut Enterprises Limited, I troubleshoot technical issues across multiple sites and install and configure hardware and software for end users. I also provide user training and support.

I install, configure, and troubleshoot networks, manage servers and security measures, and configure SharePoint. In an additional duty as Oil Analysis Lab Technician, I analyze used fluids from commercial and industrial machinery and write observation reports.

At Unit Trust Corporation of Trinidad and Tobago, I executed scheduled processes on the IBM iSeries AS/400 mainframe, including End-of-Day tasks with verification. I also performed data backup and restoration using Ultrium LTO tapes, resolved user issues, and managed access security.

Earlier, I installed and repaired computers and networks, supported Point of Sale systems, and installed CCTV and ICT systems. I hold Network+ and CCNA training completion certificates, Google IT Support coursework, and OSHA 30-hour certifications.

Experience

Work history, roles, and key accomplishments

Current

Systems Administrator II

Current

Rahamut Enterprises Limited

Mar 2023 - Present (3 years 7 months)

Troubleshoot technical issues across multiple sites, install and configure hardware and software, manage networks and servers, and configure SharePoint. Also serves as Oil Analysis Lab Technician, analyzing used fluids and writing reports.

hardware troubleshooting Software Troubleshooting Network Installations Network Configuration server management SharePoint Lubricant Analysis

Assistant Accountant / ICT Technician

CEDI Holdings Ltd (Digiwireless)

Mar 2023 - Sep 2023 (6 months)

Reconciled records of sold devices, conducted stock audits, and provided ICT support including troubleshooting, installation, and repair of hardware and networks.

Accounting Stock Auditing hardware troubleshooting Network Troubleshooting POS Support end user support

System Operator

Unit Trust Corporation of Trinidad and Tobago

May 2017 - May 2019 (2 years)

Executed daily, weekly, and monthly processes on the IBM iSeries AS/400 mainframe, performed data backup and restoration, and resolved user issues.

IBM AS 400 ISeries Data Backup Data Restoration LTO User Security Troubleshooting

Year-End Stock Count Supervisor

KM Supply Chain at PowerGen

Nov 2017 - Dec 2017 (1 month)

Supervised the year-end stock count at PowerGen Point Lisas and Penal.

Stock Auditing Supervision

ACE ICT Technician

Sunny Group of Companies

Jul 2016 - Jan 2017 (6 months)

Provided first-contact support for ACE hardware, software, and network issues, and performed server maintenance and network support.

Hardware Support Software support Network Support Server Maintenance

Technician / Sales

M&R Electrical Services

Mar 2012 - Jul 2016 (4 years 4 months)

Troubleshot hardware and software issues, installed and managed cabling, and sold CCTV and ICT systems. Managed inventory control.

hardware troubleshooting Software Troubleshooting Cabling CCTV Installation IT Installations Inventory Control Sales

Internet Café Operator

Sean Tech

Oct 2010 - Feb 2012 (1 year 4 months)

Handled sales and computer repair, implemented the internet café usage server and end-client systems, and developed marketing strategies.

Sales Computer Repair Implementación De Servidores Marketing

Education

Degrees, certifications, and relevant coursework

Google

Google IT Support Certificate, Information Technology

Completed Google IT Support coursework, including System Administration and IT Infrastructure Services and Technical Support Fundamentals, in April 2021.

CTS College Ltd.

Network+ and CCNA training (completion certificates), Information Technology

Completed Network+ and CCNA training, earning completion certificates in 2017.

Krishna’s OSHA Training and Consultancy

OSHA 30-Hour General Industry Standards; OSHA 30-Hour Construction Industry Standards, Occupational Safety and Health

Completed OSHA 30-Hour General Industry Standards and OSHA 30-Hour Construction Industry Standards in 2016.

SBCS

ABE BIS Level 3 Certification, Business Information Systems

Earned the ABE BIS Level 3 Certification in 2011.

Palo Seco Government Secondary School

Caribbean Examinations Council (CXC), General Secondary Education

Grade: Integrated Science (Grade 2), English A (Grade 2), Introduction to Business (Grade 3), Information Technology (Grade 3), Agricultural Science (Grade 3)

Completed Caribbean Examinations Council (CXC) subjects including Integrated Science, English A, Introduction to Business, Information Technology, and Agricultural Science.