At GUARDIAN LIFE, I lead daily healthcare claims data entry operations and maintain 98%+ accuracy across mailroom, adjudication processing, and provider call line workflows.
I support compliance for high-volume data verification involving overseas case managers, verify management reports, and support workflow automation. I also perform root-cause analysis on recurring processing issues and troubleshoot systems to maintain audit readiness.
At PAN-AMERICAN LIFE, I adjudicated group and individual health claims and supported system migrations by troubleshooting data entry disruptions and verifying migrated claims records. At SAGICOR, I processed individual health claims and verified account crediting data for priority clients.
Earlier, I handled claims data and provider payment processing at CLICO, including medical, dental, and vision claims and invoice entry through SAP. My experience also includes administrative, advertising traffic, laboratory, purchasing, and personal banking data-entry work.
