Arifa Connell
@arifaconnell
Administrative Assistant at Specimed Laboratory Services who scheduled appointments, managed client records, and supported laboratory operations.
Trinidad and TobagoWhat I'm looking for
At Guardian Life Of The Caribbean (GLOC), I responded to client questions about health claim reimbursements, requested documents needed to process claims, and assisted with filing client claims.
I also used MS Excel to complete monthly reports on claims and payments, and assisted in training new employees as needed.
At Specimed Laboratory Services, I scheduled client appointments, responded to inquiries, filed records, and performed data entry and inventory control. I also typed letters and reports using MS Word.
As an Intern at the Family Planning Association of Trinidad and Tobago (FPATT), I assisted with client calls about free counselling, supported client intake, and entered information into open EMR systems. I recently graduated from the University of the Southern Caribbean with a Bachelor of Science in Psychology.
Experience
Work history, roles, and key accomplishments
Health Claims Assistant
Guardian Life Of The Caribbean
Jan 2023 - Jan 2024 (1 year)
Responded to client queries and forwarded additional requirements to claim adjudicators. Utilized MS Excel to complete monthly reports and assisted in training new employees.
Administrative Assistant
Specimed Laboratory Services
Jan 2021 - Jan 2022 (1 year)
Greeted and directed clients, scheduled appointments, and provided information on services. Performed data entry, filing, and inventory control.
Intern
Family Planning Association of Trinidad and Tobago
Jan 2021 - Jan 2021 (0 months)
Assisted the Gender Based Violence Liaison with client calls and supported the nurse with client processing. Performed data entry and stock control.
Cashier
Massy Stores
Nov 2020 - Dec 2020 (1 month)
Assisted customers with purchases and promoted reward programs to enhance loyalty and satisfaction. Developed multitasking and social skills.
Guest Services Attendant
Five Islands Water and Amusement Park
Jun 2020 - Aug 2020 (2 months)
Greeted and directed customers, provided information on queries, and communicated effectively with irate customers.
Education
Degrees, certifications, and relevant coursework
University of the Southern Caribbean
Bachelor of Science, Psychology
2017 - 2022
Completed a Bachelor of Science in Psychology, including coursework in sociology and developmental psychology.
St. Francois Girls' College
Caribbean Secondary Education Certificate (CSEC), General Studies
2012 - 2017
Completed secondary education with Caribbean Secondary Education Certificate (CSEC) qualifications.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Salary expectations
Job categories
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