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Jovan Babb

@jovanbabb

Claims Solutions Administrator at Guardian General Insurance Limited, processing motor claims and generating operational reports.

Trinidad and Tobago

Message

What I'm looking for

I’m looking to contribute my education and experience in a progressive organization where they can work effectively together to help achieve shared goals.

At Guardian General Insurance Limited, I processed motor insurance claim documentation and supported workflow progression by organizing and categorizing a high-volume email inbox.

I generated internal reports from claims data to support departmental monitoring and operational decision-making.

I also communicated with clients about documentation and claim updates while following company processes and service standards.

My previous roles included client services and financial account processing at Guardian Asset Management and Guardian Life Insurance. I’m studying toward an Associate Degree in Data Analytics at Southern New Hampshire University.

Experience

Work history, roles, and key accomplishments

Claims Solutions Administrator

Guardian General Insurance Limited

Nov 2024 - May 2026 (1 year 6 months)

Managed and processed high-volume email inbox for motor insurance claims, ensuring accurate storage and workflow progression. Generated internal reports and maintained client communication while ensuring compliance with company processes.

Data Reporting Data organization Data Tracking Documentation Excel Microsoft Office Workflow Management Email Systems Client Systems Administrative Systems Problem Solving Communication Skills Time Management Customer Service Collaboration

Mutual Fund Assistant / Client Services Assistant

Guardian Asset Management

Jan 2023 - Dec 2024 (1 year 11 months)

Provided client operations, financial account processing, data entry, documentation management, and customer service within a financial environment.

Client Operations Account Processing Data Entry Document Management Customer Service

New Business Assistant (Client Acquisition)

Guardian Life Insurance

Jan 2023 - Dec 2023 (11 months)

Supported client acquisition and administrative processes within a financial services environment.

Client Acquisition Administrative Support Data Entry Customer Service

Filing Associate Team Lead

General Accident / Beyond Consulting

Jan 2021 - Dec 2022 (1 year 11 months)

Led a team of filing associates in documentation management and administrative tasks.

Team Leadership Document Management Data Entry Administrative Support

Assistant Tutor

Private After School Programme

Jan 2021 - Dec 2022 (1 year 11 months)

Assisted in tutoring and supporting students in an after-school programme.

Tutoring Communication Skills Time Management Collaboration

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Associate Degree, Data Analytics

Grade: 3.8

Activities and societies: President's List Award

Pursuing an Associate Degree in Data Analytics with a GPA of 3.8 and recognition on the President's List.

Yale University

Certificate, Psychology

2022 - 2022

Completed an Introduction to Psychology certificate through Coursera.

Queen's Royal College

CSEC Certificates, General

2020 - 2021

Completed CSEC certificates with Grade 1 in Mathematics, English A, Principles of Accounts, and Principles of Business, and Grade 2 in several other subjects.