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@stacykibet
Detail-oriented office administrator with strong customer service skills.
KenyaAs a recent graduate with a Bachelor of Arts in English/Literature/Sociology from Kenyatta University, I have developed a strong foundation in communication and critical thinking. My experience as an Office Administrator intern at Blink Networks Limited allowed me to hone my customer service skills, where I successfully sourced and managed customer relationships while ensuring proper documentation and accountability.
In my role as a Customer Service Representative at Call Center International Kenya, I provided exceptional support through various channels, resolving customer inquiries and promoting additional services. My adaptability and organizational skills have enabled me to thrive in fast-paced environments, ensuring customer satisfaction and efficient order processing. I am committed to leveraging my skills and experiences to contribute positively to any organization.
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Work history, roles, and key accomplishments
Call Center International Kenya
Apr 2024 - Jun 2024 (2 months)
Provided customer support through various channels, handled queries and complaints, processed orders, and educated customers about company offerings. Engaged in sales and upselling of additional services.
Blink Networks Limited
Jan 2024 - Apr 2024 (3 months)
Assisted in sourcing and signing up customers for Blink Wi-Fi solutions, managed existing customer queries, maintained records, and ensured subscription renewals. Conducted presentations on Blink products to various audiences.
Degrees, certifications, and relevant coursework
Certification in Computer Packages, Computer Skills
2023 -
Completed certification in computer packages, enhancing technical skills relevant to various professional environments.
KUBachelor of Arts, English/Literature/Sociology
2019 - 2023
Pursued a Bachelor of Arts degree with a focus on English, Literature, and Sociology, developing strong analytical and communication skills.
Kenya Certificate of Secondary Education
2015 - 2018
Completed the Kenya Certificate of Secondary Education, gaining foundational knowledge in various subjects and developing critical thinking skills.
Kenya Certificate of Primary Education
2012 - 2014
Achieved the Kenya Certificate of Primary Education, laying the groundwork for future academic pursuits.
Software and tools used professionally
KenyaYou can contact Stacy and 90k+ other talented remote workers on Himalayas.
Message Stacy
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