Stacie Hewitt
@staciehewitt
Security-focused Quality Assurance specialist driving risk reduction and process improvement.
United StatesWhat I'm looking for
I am a Quality Assurance specialist with over 10 years of experience across insurance, e-commerce app testing, and security QA focused on fraud prevention. I excel at reducing defects, performing root cause analysis, and improving processes to strengthen product and operational quality.
At PNC Bank I manage banking operations risk and conduct in-depth assessments of wire and internal fraud, collaborating across departments to improve compliance and align with risk appetite. Previously I led QA integration efforts, created test plans and training materials, and implemented tools and documentation that improved team efficiency and client satisfaction.
My strengths include functional, regression, accessibility and end-to-end testing, risk and fraud management, and mentoring teams through onboarding and process standardization. I bring a practical, detail-oriented approach to quality auditing and continuous improvement.
Experience
Work history, roles, and key accomplishments
Managed banking operations risk and conducted in-depth wire and internal fraud assessments to identify vulnerabilities and prevent financial loss, improving compliance with PNC risk appetite.
QA Integration Tester
Branding Brand
Mar 2017 - Jul 2024 (7 years 4 months)
Led integration testing across diverse e-commerce platforms, developed QA documentation and training, and implemented tools/processes that reduced defects and improved team efficiency.
Ensured data integrity through detailed audits of insurance databases, created procedural documentation, and improved onboarding and team performance as floor coordinator.
Education
Degrees, certifications, and relevant coursework
Saint Vincent College
Bachelor of Arts, English & Communications
Completed a Bachelor of Arts in English and Communications with coursework emphasizing writing, communication theory, and critical analysis.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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