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Chinar Patel

@chinarpatel

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Results-driven Lead QA Analyst with 14 years of experience.

United States

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What I'm looking for

I am looking for a challenging role that fosters growth and innovation in QA practices.

I am a results-driven Lead QA Analyst with over 14 years of experience in Quality Assurance, primarily within the Property & Casualty (P&C) insurance sector. My expertise lies in manual testing, test strategy development, and system integration, where I have successfully led QA initiatives for various applications. I am proficient in working with platforms like Guidewire, EPIC, and Halcion, and I have a strong grasp of Agile, Scrum, and Waterfall methodologies.

Throughout my career, I have directed extensive projects through the testing process, ensuring the delivery of high-quality, stable software systems. I have built and maintained SOAPUI-based frameworks to automate service testing, significantly reducing cycle time. My ability to communicate effectively with stakeholders and manage cross-functional teams has been instrumental in improving test coverage and reducing production defects. I have received multiple Bravo Awards for excellence in quality improvement and delivery, which reflects my commitment to achieving outstanding results.

Experience

Work history, roles, and key accomplishments

Lead QA Analyst

Intact Financial Corporation

Jun 2019 - Aug 2024 (5 years 2 months)

Directed QA initiatives for P&C applications, leading extensive projects through the testing process. Defined and implemented robust testing strategies for functional, UAT, regression, and integration testing. Built and maintained SOAPUI-based frameworks to automate service testing, overseeing the defect lifecycle using JIRA and coordinating with developers for timely issue resolution.

SoapUI Selenium Jira Confluence Manual Testing Test Strategy

QA Analyst

Intact Financial Corporation

Apr 2014 - May 2019 (5 years 1 month)

Designed and executed test cases for personal and commercial insurance applications. Acted as a Subject Matter Expert for underwriting systems, executing full-lifecycle QA for policy administration systems. Developed comprehensive test documentation, improving traceability and quality assurance processes.

Halcion Savers MS Office Quality Assurance SME

Underwriting Assistant

Intact Financial Corporation

Sep 2011 - Mar 2014 (2 years 6 months)

Supported the transition to the “Contact System”, optimizing system launches and improving key performance indicators. Collaborated with underwriters and management to analyze risks and improve guidelines. Designed test plans for system upgrades and new functionalities.

Optimization Risk Analysis Test Planning Underwriting

System Support Analyst

Aviva Insurance

Mar 2011 - Jun 2011 (3 months)

Conducted validation and QA testing for P&C underwriting systems. Performed Guidewire functional, regression, and integration testing. Ensured compliance in documentation and repair estimate accuracy.

QA Testing Functional Testing Regression Testing Integration Testing Compliance

Project Support Analyst

McKesson Corporation

Aug 2010 - Feb 2011 (6 months)

Managed risk department casework, enhancing database and e-commerce support systems. Reduced fraud detection errors by optimizing business logic and QA practices. Provided project support for various initiatives.

Risk Management Fraud Detection

Education

Degrees, certifications, and relevant coursework

H.A. College of Commerce

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree at H.A. College of Commerce. This program provided a foundational understanding of business principles and practices.

L.A. Shah Law College

Bachelor of Law, Law

Obtained a Bachelor of Law degree from L.A. Shah Law College. This education provided a comprehensive understanding of legal frameworks and principles.