Open to opportunities

Ashley Crossley

@ashleycrossley

Quality Assurance professional specializing in regulated audit programs, root cause analysis, and measurable data accuracy improvements.

United States

Message

What I'm looking for

I’m looking for a QA/quality control role in regulated financial services where I can design audit programs, lead root-cause remediation, and use scorecards and data validation to drive measurable accuracy, compliance, and customer outcomes.

I’m a Quality Assurance professional with 9 years of experience designing and executing structured audit programs in regulated financial services. I identify systemic quality gaps through root cause analysis, translate findings into clear, actionable narratives, and drive cross-functional remediation that improves accuracy, compliance, and customer outcomes.

In my current role, I build scorecards, checklists, and SOPs that govern audit coverage and compliance standards, and I’ve improved overall data accuracy by 30% and reduced reporting discrepancies by 40%. Previously, I maintained 99.8% data accuracy, reduced processing and compliance errors by 35%, and improved QA workflows and turnaround time through rigorous audit validation and calibration.

Experience

Work history, roles, and key accomplishments

Current

Quality Control Analyst

Current

IVG

Sep 2021 - Present (4 years 10 months)

Designed and executed structured QA audit programs for residential appraisal report review using UAD, USPAP, and Fannie Mae/Freddie Mac compliance frameworks. Identified systemic quality gaps via root cause analysis and drove remediation, improving data accuracy by 30%, reducing downstream compliance exposure, and cutting processing cycle time by 25%.

Audit Methodology Root Cause Analysis Compliance Frameworks (UAD USPAP Fannie Freddie)Data Validation Cross Functional Stakeholder Management Process Optimization

Data Quality Specialist

CoreLogic

May 2017 - Sep 2021 (4 years 4 months)

Maintained 99.8% data accuracy across high-volume financial databases through rigorous audit validation workflows aligned to regulatory and operational quality standards. Reduced data processing and compliance errors by 35%, improved QA calibration, and increased operational efficiency by 25% by standardizing review processes and documentation.

Data Validation Data Auditing Data Quality Root Cause Analysis Audit Calibration Data Discrepancy Investigation Quality and Compliance Process documentation