Stacey User

I’m a versatile Billing Manager with 15+ years of experience in medical billing and accounts receivable management, focused on accurate claim submission, efficient payment posting, and strong collections outcomes. I’m known for resolving claim discrepancies quickly while maintaining compliance with HIPAA regulations.

Across high-volume workflows, I’ve managed day-to-day revenue cycle tasks such as claims processing, denials work, claim reconsiderations and appeals, and running daily reports to ensure copays are collected and posted. I also average 100–130 claims daily while protecting data integrity and reducing processing delays.

My background includes leading billing teams and training new employees on billing software, including pulling daily reports (held claims, rejected claims needing correction) and supporting payer outreach for claim status and resubmission. I’ve worked multiple payer projects at once and used research to address underpayments and overpayments.

I bring a practical, compliance-first approach to private practice and infusion settings, strengthening operational efficiency and A/R performance through denial management, cash application, and claim follow-up. I’m also recognized as “Biller of the month” in 2011 and 2015, reflecting the standard of accuracy and dependability I bring to every account.