At CVS Health, I handled end-to-end revenue cycle operations for hospital and professional billing, resolving patient billing questions and coordinating with commercial and government payers on unpaid or denied claims.
Previously, at Quantum Billing, I used EPIC to work professional and facility claims and maintained a 90% payment recovery ratio on appealed and rejected claims. Across my roles, I’ve worked with accounts receivable, appeals, coding discrepancies, and HIPAA/PHI compliance.

