At Coding Advantage, I review and monitor accounts receivable for multiple facilities and physician practices. I resolve complex denials and AR issues, and write and submit appeals.
I work with management to implement billing and collections policies and procedures, audit staff denial-resolution methods, and collaborate with external department heads to review and update SOPs.
At Serenity Oaks Wellness Center, I oversaw the revenue cycle and monitored the collections team’s efforts. I created and implemented internal processes, reviewed payment posting for accuracy, and prepared monthly reports for facility owners.
Earlier, at Destination Hope Inc, I monitored collections, monthly AR, and cash flow while overseeing staff handling authorizations, billing, and claims payment. Across my roles, I’ve worked on claims follow-up, denial resolution, medical billing, and collections.

