Vidyanjali Kurup

Enhanced office efficiency by developing policies and quality-control protocols and led revenue cycle operations, reducing operational delays and denied claims by 95% while increasing clean claim submission by 99.9%.

Oversaw end-to-end revenue cycle operations, implemented strategies to optimize performance and coached staff while managing payer relationships to improve reimbursement and cash flow.

Created billing policies and procedures compliant with federal/state regulations, led EHR implementation and workflow design, and supervised credentialing for Medicare, Medicaid and commercial payers.

Managed daily charge entry and ERA posting, generated AR reports, pursued insurance appeals and expedited payments to maintain accurate accounts receivable and support month-end close.

Managed billing, insurance and collections operations, supervised data entry and payment posting, handled insurance appeals and pre-authorizations, and produced month-end financial reports to improve collections.

Supervised billing department staff, managed claims and payments, negotiated delinquent accounts, oversaw insurance/physician credentialing and maintained billing system integrity to ensure timely submissions.

Configured and supported client eligibility and billing processes, created training materials and manuals, and assisted with California MEDS file management and pre-billing/edit report workflows for behavioral health clients.