Maxine Kinard

With over two decades of experience in medical billing and accounts management, I have honed my skills in resolving complex billing issues, ensuring compliance with regulations, and optimizing revenue cycles. My journey began as a Practice Manager and Billing Supervisor, where I managed operations in a high-volume dental clinic, overseeing everything from patient relations to billing processes. With a passion for accounts receivable management, I moved into a Billing Supervisor role where I managed operations for facility and professional billing for a large hospital system.

After a relocation, I have most recently served as a Patient Accounts Coordinator at Lifestance Health, where I verify insurance, manage authorizations, and resolve unpaid accounts. My role involves detailed denial research and collaboration with providers to ensure accurate billing practices. I pride myself on my ability to analyze accounts receivable data and implement process improvements that enhance operational efficiency.

My educational background includes a Management Certificate from the Rochester Institute of Technology, which has equipped me with the theoretical and practical knowledge necessary to lead teams effectively. I am passionate about delivering exceptional service and fostering a culture of continuous improvement within the billing department.