At Collins Aerospace (Rockwell Collins), Inc., I served as the primary contact for U.S. strategic airline, leasing, and freighter accounts, coordinating quote and order administration through fulfillment.
I worked across production, planning, forecasting, program management, and sales to manage demand, shortages, and delivery timing. I also supported contract adherence and export compliance on sales orders.
I managed multiple new aircraft production lines and developed an account tracking system that supported collection of more than $2M in receivables.
Earlier at Collins Aerospace (Rockwell Collins), Inc., I handled service-parts and Rental Exchange requests and created and led training for after-hours Customer Response Center team members. At Yellowbook USA (Hibu), I reviewed account contracts and advertising specifications and coordinated deliverables with customers, sales representatives, and the art department.

