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Stacey PrimasingSP
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Stacey Primasing

@staceyprimasing

Customer account specialist at Collins Aerospace who supported aircraft production lines and receivables collection.

United States
Message

At Collins Aerospace (Rockwell Collins), Inc., I served as the primary contact for U.S. strategic airline, leasing, and freighter accounts, coordinating quote and order administration through fulfillment.

I worked across production, planning, forecasting, program management, and sales to manage demand, shortages, and delivery timing. I also supported contract adherence and export compliance on sales orders.

I managed multiple new aircraft production lines and developed an account tracking system that supported collection of more than $2M in receivables.

Earlier at Collins Aerospace (Rockwell Collins), Inc., I handled service-parts and Rental Exchange requests and created and led training for after-hours Customer Response Center team members. At Yellowbook USA (Hibu), I reviewed account contracts and advertising specifications and coordinated deliverables with customers, sales representatives, and the art department.

Experience

Work history, roles, and key accomplishments

CI

Principal Customer Account Specialist

Collins Aerospace (Rockwell Collins), Inc.

Aug 2011 - Jul 2026 (14 years 11 months)

Primary contact for U.S. strategic airline, leasing, and freighter accounts, managing quote and order administration through fulfillment. Coordinated with production, planning, forecasting, program management, and sales to manage demand, shortages, and delivery timing.

CI

Senior Customer Account Coordinator

Collins Aerospace (Rockwell Collins), Inc.

Oct 2010 - Aug 2011 (10 months)

Handled inbound calls for service parts and Rental Exchange requests, including quotes, orders, and customer inquiries. Served as focal point for Spec 2000 Americas region orders and created training for after-hours team members.

YH

Special Handling Specialist

Yellowbook USA (Hibu)

Jun 2008 - Oct 2010 (2 years 4 months)

Reviewed elite account contracts and customer advertising specifications for accuracy. Coordinated with art department, customers, and sales representatives to align advertising deliverables with customer requests.

Education

Degrees, certifications, and relevant coursework

University of Northern Iowa logoUI

University of Northern Iowa

Bachelor of Arts, Business Administration

Bachelor of Arts in Business Administration completed in May 2003.

Kirkwood Community College logoKC

Kirkwood Community College

Associate of Arts, Liberal Arts

Associate of Arts in Liberal Arts completed in May 2001.

Tech stack

Software and tools used professionally

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