Stacey Cantu
@staceycantu
Experienced project manager and service coordinator focused on results.
What I'm looking for
I am an experienced project manager and service coordinator with over seven years of proven expertise in service coordination, operations management, customer support, and contract oversight. I consistently design and plan projects from inception through execution to meet changing industry and company demands.
In my current roles I serve as Contract Manager and Service Coordinator, where I establish KPIs, manage CMMS contract setups, oversee billing processes, coordinate subcontractors, and ensure compliance and contract profitability. I have a strong record of improving service efficiency, preparing proposals and deficiency reports, and maintaining transparent client communication.
Previously I supervised maintenance teams, managed scheduling and payroll, handled vendor and customer negotiations, and implemented preventive maintenance contracts to ensure accurate tracking and service delivery. I bring strong communication, leadership, documentation, and troubleshooting skills to roles that require meeting deadlines and working effectively under pressure.
Experience
Work history, roles, and key accomplishments
Contract Manager
ABM Facility Support Solutions
May 2022 - Present (3 years 5 months)
Serve as primary customer contact for facility operations and service agreements, established KPIs to improve satisfaction and contract profitability, and managed CMMS contract setup and subcontractor invoicing to ensure timely billing and compliance.
Service Coordinator
MECCO
Oct 2019 - Present (6 years)
Delivered exceptional customer service and designed service plans to increase efficiency, ensured authorization and delivery of participant services, and managed inventory and ordering to meet demand.
Maintenance Supervisor
Amtek Engineering Group
Jul 2008 - May 2018 (9 years 10 months)
Supervised day-to-day maintenance operations and a team of technicians, handled inbound service calls across trades, managed field staff payroll, and secured preventive maintenance contracts to ensure accurate scheduling and tracking.
Education
Degrees, certifications, and relevant coursework
Stacey hasn't added their education
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