Traci McElderry
@tracimcelderry
Experienced client services professional with a focus on project management.
What I'm looking for
I am an experienced and dedicated client services professional with a strong background in project management and operations coordination. My career spans over 15 years, during which I have successfully supported executives, sales teams, and managers to enhance client relations and ensure customer satisfaction. Currently, I serve as an Assistant Project Manager/Operations Coordinator at KH Construction Management Corp, where I oversee project job costing and implement financial management systems like Procore Financials and QuickBooks.
Throughout my career, I have consistently demonstrated my ability to lead cross-functional teams, manage project budgets, and ensure on-time project completion. My previous roles as a Senior Project Coordinator and Assistant Project Manager have equipped me with the skills to effectively coordinate resources, maintain project schedules, and cultivate productive relationships with clients and subcontractors. I take pride in my ability to resolve issues proactively and foster a collaborative work environment.
With certifications in Procore and a strong proficiency in various software applications, I am committed to continuous improvement and delivering exceptional results. I am eager to leverage my expertise in a challenging new role that allows me to contribute to project success and enhance client satisfaction.
Experience
Work history, roles, and key accomplishments
Assistant Project Manager/Operations Coordinator
KH Construction Management Corp.
Jul 2022 - Present (2 years 11 months)
Oversee project job costing, implement financial management tools, develop budgets, manage invoicing, and lead project management meetings while mentoring team members and monitoring project progress.
Assistant Project Manager
A-1 Construction Specialty Inc.
Sep 2021 - Jul 2022 (10 months)
Implemented Procore Software, coordinated accounting tasks, managed permit filings, and collaborated with project teams to address critical issues and maintain project schedules.
Senior Project Coordinator
REBCOR CONSTRUCTION
Jul 2018 - Sep 2021 (3 years 2 months)
Supported project managers in coordinating resources, maintained project plans and budgets, ensured compliance, managed contracts, and led project management meetings.
Senior Customer Support Specialist & Account Management Liaison
CP RANKIN ROOF MANAGEMENT & CONTRACTING
Aug 2007 - Jul 2018 (10 years 11 months)
Led customer support teams, developed SOPs, resolved account issues, built client relationships, managed key accounts, and supported account management operations.
Education
Degrees, certifications, and relevant coursework
Traci hasn't added their education
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