Open to opportunities

S S

@ss09

Senior operations professional with global supply chain and real estate expertise; I optimize processes using analytics and AI.

India

Message

What I'm looking for

I’m looking for a role where I can apply data-driven decision making to operations, keep upskilling through AI and leadership growth, and improve global processes—turning analytics into measurable outcomes and smoother stakeholder delivery.

I’m a senior operations professional with 11.5 years of international experience across the US, UAE and India, spanning hospitality, enterprise technical operations and real estate portfolios. I’ve led mission-critical service and logistics execution while closing high-value real estate negotiations in Dubai.

Right now, I’m an MBA Candidate (Production & Operations) focused on Business Analytics, combining hands-on operational resilience with recent certifications in Agile (Scrum), Project Management and Responsible AI. I’m known for 100% SLA compliance, zero-error logistics auditing and translating data into faster, safer workflows through process optimization and stakeholder leadership.

Experience

Work history, roles, and key accomplishments

Senior Operations & Portfolio

Azizi Developments

Oct 2016 - Sep 2020 (3 years 11 months)

Managed real estate operations and portfolio support in Dubai, successfully closing high-value residential transactions while maintaining an aggressive lead pipeline. Delivered mission-critical enterprise support with consistent 100% SLA compliance and technical/hardware logistics handling.

Portfolio Operations SLA Enterprise Support Operations Management Supply Chain Coordination Lead Generation Stakeholder Management Agile Scrum

Logistics Coordinator

Echo Global Logistics

Jun 2014 - Sep 2016 (2 years 3 months)

Completed zero-error logistics audits for US freight networks by verifying Bill of Lading (BOL) and pallet counts to ensure documentation integrity in high-volume supply chains.

Bill Of Lading Pallet Count Verification Supply Chain Coordination Inventory Control Operations Management Problem Solving

Guest Relations & Operations Lead

Nanking

Jun 2014 - Sep 2016 (2 years 3 months)

Led guest relations and hospitality operations for Asian fusion venues in Dubai, coordinating day-to-day service and operational execution for enterprise clients.

Guest Relations Hospitality Operations Coordination Safety Compliance Staff Management Service Excellence Stakeholder Management Process Optimization Crisis Management

Technical Operations Specialist

OnProcess Technology

Apr 2012 - May 2014 (2 years 1 month)

Provided operations and technical support for Dell US campaign activities, supporting troubleshooting and operational execution for enterprise workflows.

Technical Support Operations Support Troubleshooting Inventory Control Supply Chain Coordination Documentation Stakeholder Management