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Anurag Agrahari

@anuragagrahari

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Senior operations executive specializing in supply growth and partner acquisition.

India

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What I'm looking for

I am looking for an operations role where I can drive supply expansion, improve partner retention, use data to optimize processes, and contribute to revenue growth in a collaborative, growth-focused team.

I am a results-driven senior operations executive with deep experience in supply growth and partner acquisition within travel and hospitality. I combine relationship management, pipeline development, and negotiation skills to expand partner networks and stabilize revenue streams.

At Thrillophilia, I led lead-pipeline management and negotiated SLAs, built performance dashboards in Tableau and Looker Studio, and implemented process improvements that reduced errors by 20% while accelerating onboarding.

I am skilled in advanced Excel, dashboard reporting, and stakeholder communication, and I have trained partners and internal teams on compliance and operational best practices. Earlier roles in technical support and bookings reinforced my ability to resolve complex issues and optimize SLAs.

I seek to apply my data-driven approach and operational leadership to drive revenue growth, improve partner retention, and scale supply expansion for a forward-looking organization.

Experience

Work history, roles, and key accomplishments

Senior Operations Executive

Thrillophilia Travel Company

Aug 2023 - Sep 2025 (2 years 1 month)

Built and expanded partner property pipeline across city clusters, negotiated SLAs to stabilize revenue, and implemented dashboards and process changes that reduced process errors by 20% and accelerated partner onboarding.

Partner Acquisition Pipeline Management SLA Tableau Looker Studio Advanced Excel Process Optimization Onboarding

Operations Executive

Thrillophilia Travel Company

Aug 2022 - Aug 2023 (1 year)

Managed daily partner relations and onboarding follow-ups, produced analytical reports and rate sheets, and recommended workflow adjustments to protect SLAs and revenue during peak periods.

Partner Relations Onboarding Reporting Advanced Excel SLA Management Workflow Optimization

Technical Support Associate

Tata Consultancy Services

Jan 2022 - Jul 2022 (6 months)

Managed complex stakeholder queries and resolved tickets within SLAs, identifying recurring issues and proposing optimizations that reduced turnaround time by 15%.

Technical Support Ticketing SLA Root Cause Analysis Stakeholder Management Process Improvement

Management Trainee

Skyline India Travels Pvt. Ltd.

Feb 2021 - May 2021 (3 months)

Supported booking operations and reconciliations, generated Tableau reports to spot booking trends and reduce errors, and documented onboarding procedures in Confluence to streamline workflows.

Reconciliations Tableau Confluence Reporting

Education

Degrees, certifications, and relevant coursework

Banaras Hindu University

Master of Arts, Travel and Tourism Management

2019 - 2021

Completed a Master's program in Travel and Tourism Management with coursework and projects focused on hospitality operations and data-driven process improvements.