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Sriya GuptaSG
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Sriya Gupta

@sriyagupta

Soft Skills Trainer at ApnaTech who trained Customer Service Representative candidates and supported placements for trainees.

India
Message

At ApnaTech, I trained Customer Service Representative candidates in virtual group sessions. I also held weekly mock interviews and created activities and learning materials to support the batches.

I supported candidate placements across several batches, and many candidates were selected by companies. I also made resumes for candidates and coordinated placements for many batches.

At Flipkart through HGS, I interviewed candidates for voice and chat processes and completed their forms using the required documents. Earlier, I worked in soft skills training, international lead generation, sales, and customer care.

Experience

Work history, roles, and key accomplishments

OL

Master in Sales (MIS)

Oppo DS Pvt. Ltd.

Jan 2016 - Dec 2017 (1 year 11 months)

Managed MS Excel sheets, oversaw three towns, inspected flex and banners, managed mobile handsets and barcoding, and prepared financial bills.

Education

Degrees, certifications, and relevant coursework

GJ

Graduate School College of Jamshedpur

M.Com (Hons.), Commerce

Grade: 1st Division

Completed M.Com (Hons.) with first division.

GJ

Graduate School College of Jamshedpur

B.Com, Commerce

2013 - 2016

Grade: 1st Division

Completed B.Com with first division.

Tech stack

Software and tools used professionally

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