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Ajay T S

@ajayts

Consultant Trainer at HDFC Life, delivering customized training for partner sales teams and coaching leaders to improve customer engagement.

India

Message

At HDFC Life, I design and deliver customized training for partner sales teams, with a focus on leadership, objection handling, and customer engagement. I also support marketing initiatives and use stakeholder feedback to improve training content and delivery.

At Kotak Life Insurance, I led the Direct Market channel across Bangalore, Chennai, and Hyderabad, supporting a team of 90–100 members. I designed and delivered employee training and received the Best Trainer Award from the Channel Head.

At HDFC Life Insurance, I delivered training across multiple sales and partner channels, coached Financial Consultants and Advisors, and supported a team of 100–120 employees. I was selected for the Zonal Round of Trainer Evaluation among 300 participants, securing a place in the Top 50 Trainers.

Experience

Work history, roles, and key accomplishments

Current

Consultant Trainer

Current

HDFC Life

Dec 2023 - Present (2 years 11 months)

Designed and delivered customized training for partner sales teams, focusing on leadership, objection handling, and customer engagement. Built strong relationships with bank partners and supported marketing initiatives.

Training Leadership Development Sales Enablement Stakeholder Management Communication Skills Marketing

Current

Freelancer Trainer & Recruitment

Current

Freelancer

Jul 2023 - Present (3 years 4 months)

Sourced and screened candidates for banking and insurance roles, conducted telephonic interviews, and managed recruitment trackers and coordination with hiring managers.

Recruitment Candidate Screening Interviewing Communication Skills Coordination

Current

Freelancer & Softskill Trainer

Current

Freelancer

May 2023 - Present (3 years 6 months)

Delivered communication and interpersonal skills training for engineering, nursing, and business students, and leadership and team collaboration programs.

Soft Skills Communication Skills Interpersonal Skills Leadership Teamwork

Leadership Training & Team Development

IIFL Finance

Jan 2024 - Dec 2024 (11 months)

Delivered leadership and team development programs for branch managers, focusing on communication, goal setting, conflict resolution, and people management.

Leadership team development Communication Skills Goal Setting Conflict Resolution People Management

Deputy Manager

ICICI Bank

Apr 2023 - May 2023 (1 month)

Managed HNI wealth and trade portfolios, provided personalized financial solutions, and identified cross-selling opportunities across banking products.

Wealth Management Relationship Management Customer Service Cross Selling CRM

PDP Trainer

Institute of Professional Banking

Jan 2023 - Apr 2023 (3 months)

Trained candidates in soft skills and banking knowledge, prepared them for core banking roles, and provided ongoing support and career guidance.

Soft Skills Training Communication Skills Interpersonal Skills Customer Service Banking

Senior Manager

Kotak Life Insurance

Aug 2021 - Jan 2023 (1 year 5 months)

Led the Direct Market channel across Bangalore, Chennai, and Hyderabad, supporting a team of 90-100 members. Received Best Trainer Award and designed induction, product, and behavioral training.

Leadership Training Team Management Coaching Mentorship Performance Management

Training & Development

HDFC Life Insurance

Oct 2018 - Aug 2021 (2 years 10 months)

Conducted multi-channel training for HDFC Securities, HDFC Sales, and HDFC Bank tele verticals, managing a team of 100-120 employees and delivering in-class and online sessions.

Training Channel Management Team Management Communication Skills sales optimization

Soft Skills, Aptitude & Recruitment Trainer

10 Seconds

Jul 2016 - Oct 2018 (2 years 3 months)

Delivered aptitude, soft-skills, communication, and interview preparation programs for students and job seekers, and supported recruitment and placement activities.

Soft Skills Aptitude and Reasoning Training Communication Skills Interview Preparation Recruitment