Srividya Babu

Coordinated and managed end-to-end delivery of Health & Safety and technical training programs for engineering teams, ensuring compliance with industry standards. Streamlined training request and approval workflows, reducing administrative turnaround time.

Facilitated all recruitment activities for business divisions within JLR Engineering, supervising the process from job description to onboarding. Coordinated internal and external recruitment postings and provided training to new colleagues.

Acted as frontline service to internal workers, handling new requests and queries related to IT, payroll, and HR issues. Logged tickets in DevOps and liaised with relevant teams to resolve issues.

Handled inbound calls from people seeking information and support on COVID-19 vaccination drive, booked vaccination appointments, and updated patient records on NHS database.

Conducted case interviews and performed initial public health risk assessments for COVID-19 cases, ensuring timely and accurate recording of information. Provided clinical advice and escalated complex cases as needed.

Managed coordination, support, and administration of recruitment, appointment, scheduling, and operational activities for contracted tutor resources. Raised purchase orders, tracked expenditure, and maintained audit-ready documentation.

Supported the Doctoral Programme Office in Warwick Business School, providing high-quality support to doctoral students and supervisors. Arranged student progression panels and maintained student records.

Managed the uncollected and returns team, liaising with customers, freight companies, and warehouses to track down lost or returned items. Provided weekly reports on issue resolution and updated server data on shipments.

Managed day-to-day administration for the department of Health & Social Care, Early Years program, and Life Skills. Maintained student attendance records, prepared course materials, and processed timecards and paychecks.

Conducted day-to-day business activities in the showroom, ensuring premium customer service. Advised customers on design and installation options, resolved queries, and scheduled appointments.

Operated the till at the shop, assisted and served customers, and assisted in stock processing including sorting, steaming, pricing, and displaying donated items.

Planned, organized, evaluated, and coordinated assigned educational programs for the university. Developed long-range program plans, collected data for evaluation, and provided liaison with educational personnel.

Completed Interview Assessor training to support candidate interviews along with hiring managers.

Completed a BTEC NVQ Level 2 in Team Leading.

Completed a two-week full-time training course on Sales & Service skills, including various role-play assessments.

Grade: Distinction (71.2%)

Activities and societies: Elected representative of Student's Union – Fine Arts Secretary

Completed a Bachelor of Arts in Functional English with Distinction, achieving an aggregate percentage of 71.2. Also earned a Diploma in Media Reporting and Editing.

Completed a one-week training on setting up Office 365 tenant, assigning licenses, and using Office 365 admin center, SharePoint Online, Exchange Online, OneDrive for Business, and Skype for Business.

Completed a 5-module training on Agile working principles and methodologies.

Grade: Distinction (72%)

Completed an MBA with Distinction, achieving an aggregate percentage of 72. Dissertation focused on the impact of blockchain technology on supply chain management.

Grade: Distinction (75%)

Activities and societies: Awarded 'Best Out Going Student of 2011'

Completed a Master of Arts in English Literature with Distinction, achieving an aggregate percentage of 75. Awarded 'Best Out Going Student of 2011'.

Completed a course on installing and maintaining Active Directory.

Completed a BTEC NVQ Level 2 in Business Administration through on-the-job training over a year while working at Henley College as a Course Administrator.