At the London School of Economics and Political Science (LSE), I support MSc programme delivery and departmental operations in the Department of Media and Communications. I coordinate student enquiries, course administration and day-to-day operational requests.
At Queen Mary University of London, I assumed day-to-day operational supervision of an eight-person IT engineering team during a device re-imaging project. After consulting engineers on processing times and technical constraints, I persuaded senior management to revise the daily target from 40 devices to 18–20.
I monitored device outputs using Excel trackers and presented weekly progress, productivity figures and delivery constraints to senior management. I also coordinated additional engineering support from other sites and arranged holiday-period cover.
My experience includes admissions, student records and visa sponsorship administration across universities and education providers. At VP Promotions, I progressed from Office Administrator through Personal Assistant to Office Manager, supporting executive operations, procurement and workplace logistics.
