Sriram Satuluri

I’m an operations and program manager with ~2 years at Genpact, embedded with a global technology client. I thrive on owning a roadmap of 10 to 20 work items and translating client priorities into team-level plans with a steady weekly cadence.

I built an AI-assisted production nudge system from the ground up and rolled it into three review workflows over six months. Output across 320+ associates rose from 88% of target to 104%, and the playbook was packaged for autonomous adoption by other teams.

I’ve delivered high-impact workforce and process change—running a 9-month employee redeployment program across Gurgaon, Kolkata, Hyderabad and Warangal. Using a Lean Six Sigma 4D approach, I kept SLA breaches at zero, held shrinkage under 4%, and saved roughly USD 275K.

I also drive quality through structured root-cause problem solving, consolidating scattered reference materials into one live document with SOPs, decision trees, policy links, and worked examples. I bring change management discipline—training rollout, adoption tracking, and cross-functional coordination across design, dev and analytics—so results land and stick.