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Srinivasa Anumanla

@srinivasaanumanla

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Senior Principal Consultant specializing in Java application support and operations.

India

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What I'm looking for

I seek a senior operational role where I can lead application support, improve SLAs through automation, mentor teams, and work in a collaborative, process-driven environment with opportunities to adopt cloud and SRE practices.

I am a Senior Principal Consultant with 18 years of experience in Java application support, software design, development and production operations, focused on Message Oriented Middleware, distributed client–server technologies, and RDBMS-backed web solutions.

I have strong hands-on experience in WebSphere MQ, WBIMB, JSP/Servlets, UNIX shell scripting, Python, Informatica ETL, AppDynamics and autosys, and practical knowledge of AWS services including Lambda, EC2, ECS and CloudWatch. I have led L2/L3 production support, incident and problem resolution, SLA management and process improvements across global clients.

I consistently drive operational excellence — delivering high client satisfaction (noted 5/5 average) and receiving internal recognition — while mentoring teams, coordinating releases, and automating support tasks to improve availability and reduce mean time to resolution.

Experience

Work history, roles, and key accomplishments

Current

Senior Principal Consultant

Current

Genpact

Oct 2021 - Present (3 years 11 months)

Support and manage supply chain applications for GE Aero Alliance, achieving client satisfaction scores averaging 5/5 and receiving a Gem award; lead incident resolution and production support to maintain application availability.

Java WebSphere MQ)Linux Unix AWS EC2 Lambda Cloudwatch Shell Scripting Application Support ITIL Monitoring

Principal Application Support Analyst

Parexel

May 2016 - Oct 2021 (5 years 5 months)

Provided L2 support for CMDM/DDM/MTA/DSL applications, resolved incidents within SLA, managed CAB meetings, and drove process improvements to ensure workflow reliability and timely ticket closure.

Incident Management Assyst Java SQL Shell Scripting Troubleshooting

Senior Support Analyst

Barclays Technology Center

Mar 2014 - May 2016 (2 years 2 months)

Monitored batch feeds and application health, investigated job failures, executed diagnostics (logs/SQL), coordinated cross-functional resolution, and maintained production support documentation and escalation handling.

Batch Processing job scheduling SQL Log Analysis Jira ServiceNow Troubleshooting

Senior Support Analyst

Cisco

Jun 2012 - Jul 2013 (1 year 1 month)

Delivered 24x7 IT automation services including enterprise job scheduling and runbook automation, developed complex workflows using Cisco Process Orchestrator, and provided release and on-call support.

XMatters Remedy Linux Shell Scripting Release Management Monitoring

Team Lead, Advisor Central

Polaris Software Lab

Jul 2010 - May 2012 (1 year 10 months)

Led support and operations for Advisor Central/NextGen, executed critical processes and troubleshooting, ran UNIX scripts and diagnostics, and coordinated cross-functional teams to resolve production issues.

Unix Shell Scripting Monitoring Log Analysis SQL Incident Management

Developer / Support Analyst

Polaris Software Lab

Sep 2004 - Jun 2010 (5 years 9 months)

Supported CTSI and related systems for Citibank, managed production support for payment and messaging flows (MT100/MT940/MT942), maintained UNIX scripts/cron jobs, and coordinated releases and migrations.

IFX Java Unix Shell Scripting Troubleshooting