Sridevi Natesa Deivasigamani
@sridevinatesadeivasi
Director of Quality Assurance driving reliability, automation-first testing, and operational excellence for global e-commerce.
What I'm looking for
I am a Director of Quality Assurance and Production Support with 17+ years delivering high-availability global e-commerce platforms and driving reliability across multi-region sites.
I build automation-first testing frameworks, define enterprise QA roadmaps, and establish performance and load testing capabilities across Salesforce Commerce Cloud, cloud-native architectures, and microservices.
I have led global teams to achieve 99.9%+ uptime, zero critical outages during peak retail events, and reduced MTTR while scaling commerce footprints and managing vendor strategy.
I leverage AI/LLM-assisted test optimization, strong monitoring and security practices, and executive reporting to translate quality metrics into business risk insights and continuous improvement.
Experience
Work history, roles, and key accomplishments
Directed global QA and production support for e‑commerce platforms, maintaining 99.9%+ uptime and zero critical outages during peak events while reducing MTTR and production defect leakage through automation and risk-based testing.
QA Lead
Onestop Internet, Inc.
Nov 2012 - Jun 2018 (5 years 7 months)
Led QA and TechOps testing across 30+ e‑commerce portals, implementing CI/CD test pipelines and automation to improve regression coverage and reduce release risk across Magento, Shopify, and custom platforms.
Senior QA Engineer
Shoedazzle
Jun 2008 - Oct 2012 (4 years 4 months)
Executed manual and automated web, API, and database testing, contributing to release validation and root cause analysis to improve product quality and reduce regressions.
Education
Degrees, certifications, and relevant coursework
University of Madras
Master of Computer Applications, Computer Applications
2002 - 2005
Completed a Master of Computer Applications focusing on advanced programming, systems, and software development concepts.
University of Madras
Bachelor of Science, Science
1999 - 2002
Earned a Bachelor of Science covering foundational topics in science and computing relevant to IT and software engineering.
Availability
Location
Authorized to work in
Job categories
Skills
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