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Beena Francis

@beenafrancis

Seasoned QA leader with 15+ years in retail QA, building teams and driving automation for reliable releases.

United States
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What I'm looking for

I seek a QA Lead or QA Manager role where I can lead and mentor teams, expand automation coverage, improve QA processes, and deliver reliable retail e-commerce releases.

I am a seasoned QA professional with over 15 years of experience, including 10+ years focused in the Retail domain, known for building and scaling QA teams and optimizing test processes to deliver high-quality software.

As a QA Manager and Lead, I implemented automation across 80% of a major e-commerce site, introduced BrowserStack for compatibility testing, and achieved a 0% post-production P1/P2 issue rate while managing end-to-end QA for redesigns, integrations, and feature launches.

I mentor and lead cross-functional Onshore–Offshore teams, run defect triage and root-cause analysis, and am skilled across manual and automated testing, API and backend testing, CI/CD tools, and a broad set of testing technologies to ensure production-ready releases.

Experience

Work history, roles, and key accomplishments

BG

QA Manager

Bare Necessities (Delta Galil)

Dec 2014 - Oct 2024 (9 years 10 months)

Streamlined QA processes and implemented automation across 80% of the website, achieving 0% post-production P1/P2 issues and delivering cross-browser/device stability. Led defect triage, UAT, and cross-functional teams to ensure timely delivery of site redesigns and third-party integrations.

VA

QA Tester

ValueLabs

Jan 2001 - Apr 2008 (7 years 3 months)

Executed manual and compatibility testing across multiple projects and clients, developed test cases, reported defects, and supported integration and system testing efforts. Contributed to test process improvements and client deliverables.

Education

Degrees, certifications, and relevant coursework

SW

St. Francis College for Women

Bachelor of Science, Computer Science

Completed a Bachelor of Science in Computer Science at St. Francis College for Women in Begumpet.

NIIT logoNI

NIIT

Professional Training (2-year), Professional Training / Management

Completed a 2-year Professional Training Management course at NIIT.

ISTQB logoIS

ISTQB

ISTQB Foundation Level Certification, Software Testing

Earned ISTQB Foundation Level certification in software testing.

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Beena Francis - QA Manager - Bare Necessities (Delta Galil) | Himalayas