Eric Anderson
@ericanderson
Visionary leader in Quality Assurance with a focus on excellence.
What I'm looking for
I am a results-driven professional with extensive experience in software development and quality assurance. As the Senior Director of Quality Operations, I have successfully transformed QA practices across 36 Business Units, implementing innovative solutions that cut costs by over 50% while enhancing product quality. My leadership style emphasizes radical candor, coaching, and mentoring, which has significantly reduced turnover in the QA organization and nurtured the next generation of professionals.
My expertise lies in modernizing QA processes through best practices such as automation and risk-based testing. I have architected a reusable automation framework that reduced testing time by more than 30% and increased device coverage by over 20%. I am committed to continuous improvement and excellence, ensuring that quality is built into products from the development stage, ultimately enhancing customer experience and driving revenue growth.
Experience
Work history, roles, and key accomplishments
Senior Director of Quality Operations
Zynga / Take2
Feb 2018 - Mar 2024 (6 years 1 month)
Transformed QA practices across 36 Business Units, implementing innovative solutions that cut costs by over 50% while improving product quality. Oversaw external QA for 42 products across 31 Game Studios, managed vendor relationships, and coached internal QA leadership. Championed and developed a reusable automation framework using Selenium, Appium, and Applitools, reducing testing time by over 30
Director of Quality Assurance and Release Automation
eHealth Inc
Nov 2014 - Feb 2018 (3 years 3 months)
Directed Quality Assurance and Release Automation, focusing on improving product delivery and quality for health insurance portals. Implemented new testing tools and infrastructure improvements, including a mobile test automation framework that reduced execution time from 8 hours to 1. Collaborated with stakeholders to define compliance testing for PCI, HIPPA, MARS-E, and HighTrust.
Manager of Quality Assurance
Imprivata
Aug 2013 - Sep 2014 (1 year 1 month)
Managed quality assurance processes, ensuring correctness, stability, scalability, performance, and security of software products. Collaborated with product and development teams to align QA objectives with product goals and reduce delivery lead time. Played a key role in ensuring development standards focused on building quality into products.
Director of QA
Experian Interactive Media
Jun 2010 - May 2013 (2 years 11 months)
Directed quality assurance efforts for interactive media products, focusing on enhancing product quality and efficiency. Played a key role in ensuring development standards focused on building quality into products as they were developed. Led QA for various short and long-term projects, identifying risks and suggesting solutions.
QA Manager for the Capacity Planner Team & Disaster Recovery Team
VMWare
May 2006 - Aug 2008 (2 years 3 months)
Managed QA for the Capacity Planner and Disaster Recovery teams, identifying risks and suggesting solutions to avoid pitfalls. Ensured the reliability and performance of critical systems. Provided leadership and oversight on numerous production-impacting emergencies and security incidents.
QA Manager for the IP-VPN Product Line
Nokia
May 2004 - Dec 2005 (1 year 7 months)
Led QA for the IP-VPN product line, ensuring product quality and adherence to industry standards. Managed testing processes for telecommunications products. Identified risks and suggested solutions to avoid pitfalls.
Lead QA Engineer
TiVo
Apr 2003 - May 2004 (1 year 1 month)
Served as a Lead QA Engineer, contributing to the quality assurance of consumer electronics products. Implemented testing strategies to ensure product stability and performance. Identified risks and suggested solutions to avoid pitfalls.
QA Manager
Selectica
Sep 2000 - Apr 2003 (2 years 7 months)
Managed quality assurance operations, overseeing testing processes and team performance. Focused on improving overall software quality and delivery. Identified risks and suggested solutions to avoid pitfalls.
Education
Degrees, certifications, and relevant coursework
University of California, Berkeley
Bachelor of Science, Computer Science
Studied the fundamentals of computer science including programming languages, data structures, and algorithms.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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