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Eric Anderson

@ericanderson

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Visionary leader in Quality Assurance with a focus on excellence.

United States

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What I'm looking for

I am looking for a role that allows me to lead QA initiatives, foster team development, and drive innovation in quality assurance practices.

I am a results-driven professional with extensive experience in software development and quality assurance. As the Senior Director of Quality Operations, I have successfully transformed QA practices across 36 Business Units, implementing innovative solutions that cut costs by over 50% while enhancing product quality. My leadership style emphasizes radical candor, coaching, and mentoring, which has significantly reduced turnover in the QA organization and nurtured the next generation of professionals.

My expertise lies in modernizing QA processes through best practices such as automation and risk-based testing. I have architected a reusable automation framework that reduced testing time by more than 30% and increased device coverage by over 20%. I am committed to continuous improvement and excellence, ensuring that quality is built into products from the development stage, ultimately enhancing customer experience and driving revenue growth.

Experience

Work history, roles, and key accomplishments

Senior Director of Quality Operations

Zynga / Take2

Feb 2018 - Mar 2024 (6 years 1 month)

Transformed QA practices across 36 Business Units, implementing innovative solutions that cut costs by over 50% while improving product quality. Oversaw external QA for 42 products across 31 Game Studios, managed vendor relationships, and coached internal QA leadership. Championed and developed a reusable automation framework using Selenium, Appium, and Applitools, reducing testing time by over 30

Quality Assurance Vendor Management Test Automation Selenium Appium Applitools KPI Tracking Six Sigma Product Lifecycle Management Machine Learning QA API Testing PCI MARS E Team Leadership Stakeholder Management

Director of Quality Assurance and Release Automation

eHealth Inc

Nov 2014 - Feb 2018 (3 years 3 months)

Directed Quality Assurance and Release Automation, focusing on improving product delivery and quality for health insurance portals. Implemented new testing tools and infrastructure improvements, including a mobile test automation framework that reduced execution time from 8 hours to 1. Collaborated with stakeholders to define compliance testing for PCI, HIPPA, MARS-E, and HighTrust.

Quality Assurance Test Automation Mobile Testing Infrastructure Process Improvement Healthcare Technology Compliance Security Protocols Stakeholder Management

Manager of Quality Assurance

Imprivata

Aug 2013 - Sep 2014 (1 year 1 month)

Managed quality assurance processes, ensuring correctness, stability, scalability, performance, and security of software products. Collaborated with product and development teams to align QA objectives with product goals and reduce delivery lead time. Played a key role in ensuring development standards focused on building quality into products.

Quality Assurance Software Testing Product Development Security Performance Testing Scalability Delivery Lead Time Reduction

Director of QA

Experian Interactive Media

Jun 2010 - May 2013 (2 years 11 months)

Directed quality assurance efforts for interactive media products, focusing on enhancing product quality and efficiency. Played a key role in ensuring development standards focused on building quality into products as they were developed. Led QA for various short and long-term projects, identifying risks and suggesting solutions.

Quality Assurance Quality Financial Services Risk Management

QA Manager for the Capacity Planner Team & Disaster Recovery Team

VMWare

May 2006 - Aug 2008 (2 years 3 months)

Managed QA for the Capacity Planner and Disaster Recovery teams, identifying risks and suggesting solutions to avoid pitfalls. Ensured the reliability and performance of critical systems. Provided leadership and oversight on numerous production-impacting emergencies and security incidents.

Quality Assurance Capacity Planning Disaster Recovery Reliability Performance Testing

QA Manager for the IP-VPN Product Line

Nokia

May 2004 - Dec 2005 (1 year 7 months)

Led QA for the IP-VPN product line, ensuring product quality and adherence to industry standards. Managed testing processes for telecommunications products. Identified risks and suggested solutions to avoid pitfalls.

Quality Assurance VPN Quality Telecommunications Industry Standards Test Management Risk Management

Lead QA Engineer

TiVo

Apr 2003 - May 2004 (1 year 1 month)

Served as a Lead QA Engineer, contributing to the quality assurance of consumer electronics products. Implemented testing strategies to ensure product stability and performance. Identified risks and suggested solutions to avoid pitfalls.

Quality Assurance Test Engineering Consumer Electronics Test Strategy Performance Testing

QA Manager

Selectica

Sep 2000 - Apr 2003 (2 years 7 months)

Managed quality assurance operations, overseeing testing processes and team performance. Focused on improving overall software quality and delivery. Identified risks and suggested solutions to avoid pitfalls.

Quality Assurance Test Management Team Management Process Improvement Risk Management