Eric AndersonEA
Open to opportunities

Eric Anderson

@ericanderson

Visionary leader in Quality Assurance with a focus on excellence.

United States

What I'm looking for

I am looking for a role that allows me to lead QA initiatives, foster team development, and drive innovation in quality assurance practices.

I am a results-driven professional with extensive experience in software development and quality assurance. As the Senior Director of Quality Operations, I have successfully transformed QA practices across 36 Business Units, implementing innovative solutions that cut costs by over 50% while enhancing product quality. My leadership style emphasizes radical candor, coaching, and mentoring, which has significantly reduced turnover in the QA organization and nurtured the next generation of professionals.

My expertise lies in modernizing QA processes through best practices such as automation and risk-based testing. I have architected a reusable automation framework that reduced testing time by more than 30% and increased device coverage by over 20%. I am committed to continuous improvement and excellence, ensuring that quality is built into products from the development stage, ultimately enhancing customer experience and driving revenue growth.

Experience

Work history, roles, and key accomplishments

ZT

Senior Director of Quality Operations

Zynga / Take2

Feb 2018 - Mar 2024 (6 years 1 month)

Transformed QA practices across 36 Business Units, implementing innovative solutions that cut costs by over 50% while improving product quality. Oversaw external QA for 42 products across 31 Game Studios, managed vendor relationships, and coached internal QA leadership. Championed and developed a reusable automation framework using Selenium, Appium, and Applitools, reducing testing time by over 30

EI

Director of Quality Assurance and Release Automation

eHealth Inc

Nov 2014 - Feb 2018 (3 years 3 months)

Directed Quality Assurance and Release Automation, focusing on improving product delivery and quality for health insurance portals. Implemented new testing tools and infrastructure improvements, including a mobile test automation framework that reduced execution time from 8 hours to 1. Collaborated with stakeholders to define compliance testing for PCI, HIPPA, MARS-E, and HighTrust.

IM

Manager of Quality Assurance

Imprivata

Aug 2013 - Sep 2014 (1 year 1 month)

Managed quality assurance processes, ensuring correctness, stability, scalability, performance, and security of software products. Collaborated with product and development teams to align QA objectives with product goals and reduce delivery lead time. Played a key role in ensuring development standards focused on building quality into products.

EM

Director of QA

Experian Interactive Media

Jun 2010 - May 2013 (2 years 11 months)

Directed quality assurance efforts for interactive media products, focusing on enhancing product quality and efficiency. Played a key role in ensuring development standards focused on building quality into products as they were developed. Led QA for various short and long-term projects, identifying risks and suggesting solutions.

VM

QA Manager for the Capacity Planner Team & Disaster Recovery Team

VMWare

May 2006 - Aug 2008 (2 years 3 months)

Managed QA for the Capacity Planner and Disaster Recovery teams, identifying risks and suggesting solutions to avoid pitfalls. Ensured the reliability and performance of critical systems. Provided leadership and oversight on numerous production-impacting emergencies and security incidents.

Education

Degrees, certifications, and relevant coursework

University of California, Berkeley logoUB

University of California, Berkeley

Bachelor of Science, Computer Science

Studied the fundamentals of computer science including programming languages, data structures, and algorithms.

Tech stack

Software and tools used professionally

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