Mamta Gidwani
@mamtagidwani
I manage insurance policy operations, billing, endorsements, and certificates with accuracy, compliance, and timely client service.
IndiaWhat I'm looking for
I'm currently a Specialist at Marsh McLennan, reviewing client requests and issuing Certificates of Insurance based on policy coverage, endorsements, limits, and insured details.
Previously, as a Senior Advisor in Property & Casualty operations at Willis Towers Watson, I processed endorsements, calculated premiums, supported billing and revenue booking, and prepared policy wordings, endorsements, and certificates. I coordinated with insurers and internal stakeholders to support accurate, timely policy issuance and renewals.
My earlier banking experience at ICICI Bank and Kotak Mahindra Bank strengthened my customer communication, documentation review, escalation handling, and regulatory KYC capabilities. I focus on confidentiality, quality assurance, compliance, and improving documentation and billing workflows.
Experience
Work history, roles, and key accomplishments
Reviewing client requests for Certificates of Insurance (COIs) and creating/issuing them based on policy coverage. Verifying policy information and ensuring compliance with policy terms and SLAs.
Process policy endorsements, perform premium calculations and billing, and support revenue booking. Prepare policy documents and coordinate with insurers and internal stakeholders for timely issuance.
Managed Video KYC process by interacting with customers via video calls. Verified documents and completed regulatory KYC procedures.
Phone Banking Officer
ICICI Bank Ltd.
Dec 2018 - Mar 2020 (1 year 3 months)
Handled business account customer queries and maintained daily call records. Shared product updates and resolved escalation calls.
Education
Degrees, certifications, and relevant coursework
Mumbai University
Bachelor of Commerce, Commerce
Grade: 62%
Completed Bachelor of Commerce from Mumbai University in 2017 with 62%.
Mumbai University
Higher Secondary Certificate, General Studies
Grade: 61%
Completed HSC from Mumbai University in 2014 with 61%.
Mumbai University
Secondary School Certificate, General Studies
Grade: 50%
Completed SSC from Mumbai University in 2012 with 50%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Mamta?
You can contact Mamta and 90k+ other talented remote workers on Himalayas.
Message MamtaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
