Sourav Upadhya - Account Manager - Wonksknow Technologies LLC | Himalayas
Sourav UpadhyaSU
Open to opportunities

Sourav Upadhya

@souravupadhya

Sales and customer operations specialist with 4+ years of experience.

India
Message

What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to make a significant impact in sales and customer operations.

I am a dedicated sales and customer operations specialist with over 4 years of experience in streamlining pipelines, enhancing client support, and optimizing sales processes. My journey has been marked by a commitment to delivering consistent conversion results and implementing scalable workflows that drive business success.

At Wonksknow Technologies LLC, I have built lasting relationships with tech leaders in Silicon Valley, achieving an impressive average of 12 lead conversions per month, with a peak of 49 in a single month. My role as an Account Manager has allowed me to lead product demos and manage client engagement throughout the sales cycle, ensuring a seamless experience for our clients.

Previously, at Cuemath Pvt. Ltd., I significantly improved customer satisfaction by redesigning processes that reduced refund turnaround times and enhanced SLA compliance. My experience in sales and customer support has equipped me with the skills to thrive in dynamic environments, and I am eager to leverage my expertise to contribute to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

WL
Current

Account Manager

Wonksknow Technologies LLC

Nov 2021 - Present (3 years 8 months)

Built lasting relationships with Silicon Valley tech leaders, driving engagement and repeat business. Converted an average of 12 leads/month, peaking at 49 conversions in a single month.

Education

Degrees, certifications, and relevant coursework

NU

NIIT University

Bachelor of Technology, Computer Science & Engineering

Completed a Bachelor of Technology in Computer Science & Engineering. The curriculum covered various aspects of computer science, preparing for a career in technology.

Tech stack

Software and tools used professionally

Interested in hiring Sourav?

You can contact Sourav and 90k+ other talented remote workers on Himalayas.

Message Sourav

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan