Sourav Upadhya

I am a dedicated sales and customer operations specialist with over 4 years of experience in streamlining pipelines, enhancing client support, and optimizing sales processes. My journey has been marked by a commitment to delivering consistent conversion results and implementing scalable workflows that drive business success.

At Wonksknow Technologies LLC, I have built lasting relationships with tech leaders in Silicon Valley, achieving an impressive average of 12 lead conversions per month, with a peak of 49 in a single month. My role as an Account Manager has allowed me to lead product demos and manage client engagement throughout the sales cycle, ensuring a seamless experience for our clients.

Previously, at Cuemath Pvt. Ltd., I significantly improved customer satisfaction by redesigning processes that reduced refund turnaround times and enhanced SLA compliance. My experience in sales and customer support has equipped me with the skills to thrive in dynamic environments, and I am eager to leverage my expertise to contribute to a forward-thinking organization.