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soumya kalyankar

@soumyakalyankar

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Reservation front-desk and customer relations professional delivering efficient office operations.

India

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What I'm looking for

I’m looking for a role where I can own front-desk and customer workflows, coordinate schedules and reservations, and use my CRM, MS Excel, and HR administration experience to keep clients and teams supported.

I’m a dedicated, organized professional with extensive experience across customer relations, administration, human resources, and front-desk operations. I’ve built my career on managing smooth day-to-day workflows, coordinating across departments, and keeping service levels high in fast-paced environments.

In my current role as a Reservation Front Desk Executive, I manage front desk operations, greet clients, handle incoming inquiries, and oversee premium vehicle reservations with accurate scheduling and digital data entry. Previously, as an HR Executive, I supported employee onboarding and documentation, partnered with HODs to resolve workplace conflicts, and strengthened internal operations—while earlier roles in customer relationship management and verification reinforced my attention to detail, data reporting, and risk-aware background checks.

Experience

Work history, roles, and key accomplishments

Current

Reservation Front Desk Executive

Current

Ramniranjan Kedia Rent A Car

Nov 2024 - Present (1 year 8 months)

Manage front desk operations, handle client inquiries, and oversee premium vehicle reservation scheduling and digital data entry. Coordinate customer pick-ups and drop-offs while ensuring reliable service and client satisfaction.

Teamwork Excel Front Desk Operations Data Entry Customer Pick Ups Drop Offs Customer Satisfaction Office Administration CRM MS Word Outlook

HR Executive

Rapier Machinery MFG (I) Pvt Ltd

Jul 2021 - Oct 2024 (3 years 3 months)

Provided HR support for employee queries, onboarding, and documentation. Coordinated with Heads of Departments to improve workplace management and help resolve conflicts.

Teamwork Excel Human Resources Employee Support Onboarding & Support Documentation Management Workplace Management Conflict Resolution Stakeholder Management Office Administration MS Word Outlook

Customer Relationship Manager

Screen Facts Pvt Ltd

Jan 2019 - Mar 2021 (2 years 2 months)

Verified background and professional details for prospective candidates for client corporations and internal teams. Maintained corporate account relationships and delivered validation tracking and data reporting.

Customer Relationship Management Background Verification Corporate Account Management Validation Data Reporting CRM Office Administration MS Word Outlook Excel

Verification Officer

DDV Finance

Jan 2017 - Nov 2018 (1 year 10 months)

Conducted verification checks for background documentation and financial records to mitigate company risk. Ensured accurate review of required records as part of verification processes.

Excel Background Verification Financial Verification Documentation Review Risk Mitigation Compliance Oriented Verification Office Administration MS Word

Office Administrator

1TBZ - The Original

Jan 2015 - Nov 2016 (1 year 10 months)

Performed clerical and administrative duties including high-volume switchboard management and email processing. Maintained precise staff attendance records and day-to-day logbooks.

Excel Office Administration Switchboards Email Processing MS Word Outlook Teamwork