Open to opportunities

snehalata shetty

@snehalatashetty

Message

Solution-oriented professional with experience in accounting, administrative, and leadership roles.

India

Message

What I'm looking for

Seeking a challenging role that utilizes my skills and experience in administration, customer service, and HR functions, with opportunities for growth and professional development.

I am a dedicated employee with a strong work ethic and attention to detail, possessing a proven track record in various roles including receptionist, backend support, tele sales, and HR executive. With over 12 years of experience, I have honed my skills in areas such as customer service, project management, and administrative support.

Throughout my career, I have demonstrated my ability to work efficiently in fast-paced environments, prioritize tasks, and manage multiple projects simultaneously. My experience in the telecom industry has given me a unique understanding of the importance of timely resolution of customer queries and effective communication.

I am a team player with excellent interpersonal skills, able to build strong relationships with clients, vendors, and colleagues. I am eager to enhance my skills and knowledge, and I am confident that my strong work ethic and dedication will make me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

Sr. Executive Admin & HR Executive

You Broadband India Ltd

Dec 2012 - Jan 2023 (10 years 1 month)

Coordinated maintenance contracts, managed office supplies, and handled HR functions including recruitment, payroll, and employee relations.

Administration HR Management Procurement Payroll Processing

Tele Sales and Technical Support

You Broadband India Ltd

Mar 2004 - Dec 2012 (8 years 9 months)

Initially worked as a Telecaller, resolving customer queries and later transitioned to a Technical Support role, managing client issues and operational tasks.

Customer Service Technical Support Database Management Problem Solving

Backend Support Executive

Flomic International

Dec 2002 - Jan 2005 (2 years 1 month)

Sourced and screened candidates, arranged advertisements for vacancies, and built client relationships while managing projects for employed physicians.

Candidate Sourcing Interview Coordination Client Relationship Management Project Management Advertising

Receptionist and Backend Support

Sri Krishna Drug’s Ltd

Jan 2000 - Dec 2002 (2 years 11 months)

Managed vendor and client communications, prepared bills, followed up on payments, and generated MIS reports during my tenure as a Receptionist and Backend Support.

Communication Billing Payments Vendor Management