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Soufiane Lamkhidda

@soufianelamkhidda

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Program Manager and PMO lead at LATRO, established delivery governance for telecom analytics engagements across Africa.

Morocco

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What I'm looking for

I’m looking for fully remote work, with availability for regional travel across Africa and MEA.

At LATRO, I established and run the delivery PMO for Revenue Assurance and Fraud Management engagements across African operators. I designed its governance framework, including delivery lifecycle, escalation matrix, risk registers, and portfolio prioritization.

I’ve spearheaded RAFM solution deployments across Africa, enhancing fraud detection and revenue assurance by 30%. I also developed executive portfolio dashboards and built a partner model to align delivery and support capacity across concurrent engagements.

At Orange MEA and Orange Centre Africa, I managed regional 5G and VoLTE programs and supported digital content partnerships. Earlier, at Ericsson Morocco, I delivered telecom projects and programs and worked on integration and solution engineering across operator projects.

Experience

Work history, roles, and key accomplishments

Current

Program Manager / PMO Lead

Current

LATRO

Aug 2024 - Present (2 years 2 months)

Established and run the delivery PMO for a specialist telecom analytics company managing Revenue Assurance and Fraud Management (RAFM) engagements across multiple African operators simultaneously.

Project Management Office (PMO) Setup Governance Revenue Assurance Fraud Management Portfolio Management Risk Management Stakeholder Management Remote Team Leadership Multi Country Delivery Vendor Management

PMO Consultant

SOFRECOM

Dec 2023 - Jun 2024 (6 months)

Established governance and performance management frameworks for Orange MEA's digital content partnerships, including monthly partner reviews, central leadership business reviews, and board-level reporting for operating subsidiaries across the MEA region.

Governance Performance Management Partnership Management Board Reporting Strategic Planning Digital Content Gaming Video on Demand Lifestyle

Program Manager

SOFRECOM

Apr 2022 - Aug 2023 (1 year 4 months)

Led the deployment of Orange Central Africa Data Center, virtual infrastructure, Civile deployment and cloud infrastructure ensuring project success.

Data Centre Deployments Virtualization Cloud Infrastructure Huawei Networking Solutions Procurement Vendor Management Civil works Optical Fiber Microwave Private Cloud IaaS

Regional Program Manager

SOFRECOM

Feb 2021 - Mar 2022 (1 year 1 month)

Defined the 5G pilot program strategy for Orange MEA subsidiaries, including commercial launch forecasting, use case development, and deployment guidelines. Led the VoLTE program across multiple subsidiaries, covering technical, financial, marketing and device streams.

VoLTE Program Management Strategy Commercial Launch Use Case Development Deployment Executive Reporting

Customer Project Manager

Ericsson Morocco

Sep 2018 - Jan 2021 (2 years 4 months)

Initiation, planning, monitoring, execution, handover, and project closing. Adherence to tools and processes (PROPS-C as per PMI, XLPM, CRM). Coordination between all service delivery entities, including remote and offshore centers.

Project Management PMI XLPM CRM Subcontractor Management Partnership Management Financial Management operational performance Pre Sales RFP System Integration VoLTE VOWIFI VIMS VEPC SD WAN

Senior Integration and Solution Engineer

Ericsson Morocco

Jul 2013 - Jul 2018 (5 years)

Worked on various projects including IMS uplift for Orange Morocco, Rogers Canada unified communication, IAM Morocco fixed IMS expansion, Tunisia Telecom 4G deployment, Telecom Italia mobile wireline VOIP, Algeria Telecom fixed VoLTE, and Orange national interworking.

IMS VoLTE VOWIFI Solutions Architect Integration Unified Communications Core Network VoIP

VOIP/NGN Support Specialist

INWI

Nov 2007 - Jul 2013 (5 years 8 months)

Managed VoIP/NGN infrastructure operations, international wholesale interconnections (France Telecom, Belgacom, Telecom Italia), and international bandwidth capacity planning.

VoIP NGN Architecture Infrastructure Operations Wholesale Interconnection Bandwidth Planning