Souheila Benchamkha

Structured and managed the Digital Factory governance framework, coordinating six strategic streams and reporting to the executive committee. Oversaw RFI/RFP processes, product and technical roadmaps, and budget tracking.

Led end-to-end deployment of the Gold solution for Carrefour Express, including planning, budget, and team coordination. Managed version upgrades, testing strategy, and stakeholder communication, achieving a 15% reduction in deployment delays and a 30% decrease in post-production incidents.

Implemented the PMO strategy for the IT department, including governance structures, project methodology, and budget management. Led the Marjane Suppliers program, digitized the mailroom with AI-based OCR, and managed ERP finance migration and IFRS compliance projects.

Provided PMO support for the Projects & Solutions business unit, consolidating dashboards for governance committees. Deployed a multichannel CRM solution for 13 African subsidiaries and managed the rollout of an interactive voice server integrated with the core banking system.

Managed the digital transformation project portfolio, including supplier experience digitization, Procure-to-Pay deployment on JD Edwards, and implementation of a CI/CD platform. Oversaw application support and integrations between business applications.

Led the HRIS overhaul, migrating HR Access from V5 to V7 and digitizing HR processes. Implemented an OnBase document management system integrated with HR Access, and deployed the group intranet on SharePoint 2010.

Master Ingénierie Informatique et Internet, option Sécurité des systèmes et réseaux.

Licence Sciences Mathématiques et Informatique (SMI).