Open to opportunities

Sophie Spencer

@sophiespencer

Message

Reliable business owner with strong leadership and client relationship skills.

Gibraltar

Message

What I'm looking for

I am looking for a role that allows me to leverage my skills in client relations and business development while providing opportunities for growth and advancement.

I am a dedicated and hardworking professional with a proven track record in business management and client relations. As the founder of Teddys Tails Pet Services, I successfully operate a dog walking business that emphasizes personalized care and safety for canine clients. My experience in managing all aspects of the business, from scheduling to marketing, has honed my organizational and leadership skills.

Previously, I served as an Account Executive at Early Morning Media, where I developed and executed impactful advertising campaigns. My ability to build and nurture strong client relationships has resulted in high client satisfaction and retention. I thrive in collaborative environments, working closely with cross-functional teams to deliver successful marketing solutions. My commitment to continuous improvement drives me to seek opportunities for professional growth and development.

Experience

Work history, roles, and key accomplishments

Current

Business Owner & Lead Walker

Current

Teddys Tails Pet Services

Jan 2024 - Present (1 year 6 months)

Founded and operated a successful dog walking business, providing personalized exercise and care services for canine clients. Managed all aspects of the business including scheduling, client relations, marketing, and financial operations.

Marketing Financial Management Scheduling Business Operations Customer Service Communication Pet First Aid

Account Executive

Early Morning Media

Feb 2021 - Jul 2024 (3 years 5 months)

Developed and executed impactful advertising campaigns across multiple platforms, increasing brand visibility and engagement for clients. Established and maintained strong, long-term relationships with a diverse portfolio of clients, ensuring high retention and satisfaction.

Campaigns Client Relationship Management Team Collaboration Organizational Skills Marketing Strategy CRM Software

Business Development Manager and Personal Assistant

Happies

Jan 2020 - Dec 2020 (11 months)

Played a dual role in driving business growth while providing comprehensive administrative support, identifying and cultivating new business opportunities. Managed Microsoft Office tools to efficiently organize documents, schedules, and presentations, demonstrating exceptional multitasking abilities.

Business Development Administrative Support Client Relationship Management Microsoft Office Suite Multitasking Scheduling Communication Strategic Partnerships

Customer Service Representative

Sensee (Staysure Travel Insurance)

Apr 2017 - Jan 2020 (2 years 9 months)

Provided exceptional remote customer support for Staysure Travel Insurance clients via phone and digital channels, processing insurance claims and policy modifications. Resolved customer inquiries regarding coverage options, policy terms, and claim status, consistently exceeding monthly performance targets.