seddeki zainab

Reviewed customer documents and verified identities to ensure KYC/AML compliance, assisted fraud investigations, and maintained audit logs to support regulatory conformity.

Managed projects from conception to completion, built stakeholder relationships, negotiated contracts, and identified partnerships to expand business reach and meet deadlines.

Resolved customer complaints, developed marketing outreach to boost sales, maintained VIP relationships, and analysed feedback to improve products and services.

Monitored customer accounts for suspicious activity, reviewed financial documents for irregularities, and reported trends in fraud to inform mitigation strategies.

Developed operational policies, maintained audit records, collaborated on risk mitigation, and analysed portfolio performance to reduce operational risk.

Supported full recruitment cycle including screening resumes, scheduling interviews, and integrating into a recruitment project to improve hiring processes.

Detected fraud patterns using specialized tools, documented findings for senior management, and monitored high-risk transactions and real-time queues.

Assisted full recruitment cycle, supported HR meetings and events, reviewed 60+ CVs, and contributed to onboarding and candidate assessments.

Assisted customers with product selection and purchases, handled inquiries and complaints, processed special orders, and supported sales discussions.

Scheduled appointments, greeted visitors, managed incoming calls, and provided front-desk support to ensure efficient service delivery.

Activities and societies: Library assistant role supporting institutional repository and cataloguing (University of Gibraltar).

BBA in Business Administration at the University of Gibraltar completed between 09/2021 and 09/2023, focusing on business management topics.

Baccalaureate (GCSEs/A-Levels equivalent) with subjects including English, French, Arabic, Math, Philosophy, History, Physics and Science.