sophia nwosu
@sophianwosu
Detail-oriented virtual assistant and administrative support professional.
NigeriaWhat I'm looking for
I am a detail-oriented and versatile professional with hands-on experience in virtual assistance, administrative support, marketing, CRM management, and basic data analysis. I support leadership and operations by managing schedules, records, CRM data, and customer engagement to improve service delivery and program participation.
I have completed targeted technical training in CRM solutions, SQL/PL-SQL concepts, and Power BI for reporting, and I bring practical experience from roles at BEEC (NYSC) and Cromwell Nigeria Limited where I handled operations, customer care, marketing support, payroll, and project coordination.
I am highly organized, proactive, and skilled at collaborating with diverse teams under pressure; I focus on operational excellence, accurate reporting, and improving customer experience through effective CRM use and data-informed decisions.
Experience
Work history, roles, and key accomplishments
Customer Care & Marketing Support
Business Education Examination Council of Nigeria
Jan 2025 - Present (1 year 2 months)
Supported marketing and customer engagement initiatives, managed CRM records, and conducted data collection and reporting to improve service delivery and stakeholder awareness.
Secretary / Administrative Support
Cromwell Nigeria Limited
Jan 2022 - Present (4 years 2 months)
Managed schedules, payroll, office records, and daily operations while assisting leadership with project coordination and reporting to streamline processes and ensure compliance.
Education
Degrees, certifications, and relevant coursework
University of Benin
Bachelor of Science / Bachelor of Education, Business Education
Completed a B.Sc / B.Ed in Business Education, focusing on business education coursework and professional preparation.
Inowan Foundation Secondary School
High School Diploma, Secondary Education
Completed secondary education at Inowan Foundation Secondary School with general secondary school curriculum.
St Mary Primary School
Primary School Leaving Certificate, Primary Education
Completed primary education at St Mary Primary School.
Availability
Location
NigeriaAuthorized to work in
Job categories
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