Sonal Shendage

I am a dedicated customer service professional with extensive experience in managing customer relationships and resolving complex issues. My career began at MDIndia TPA PVT LTD, where I honed my skills in handling customer queries, managing cashless claims, and providing training to new team members. My commitment to customer satisfaction and my ability to handle escalations effectively have been key to my success in this role.

Currently, I work as an Executive at Credence Resource Management Pvt Ltd, where I specialize in Revenue Cycle Management for a prominent medical transportation company in the United States. My responsibilities include patient scheduling, eligibility verification, and medical transcription. I have successfully managed projects that involve verifying patient benefits and posting payments, ensuring accuracy and compliance with industry standards. I am passionate about leveraging my skills to contribute to organizational goals while continuously expanding my knowledge in the field.