sonal kambleSK
Open to opportunities

sonal kamble

@sonalkamble

"Experienced professional with 4+ years in seller support, catalog and content management.

India

What I'm looking for

Seeking a challenging role that leverages my technical and soft skills to drive customer satisfaction and business growth.

As a results-driven mechanical engineering graduate, I leverage my exceptional problem-solving skills to drive success in fast-paced environments. With experience in content moderation and seller support roles at Amazon, I've developed strong time management and adherence to policies and procedures. My exceptional written and oral communication skills foster effective collaboration and interaction, while my leadership abilities enable me to coordinate, manage, and motivate team members.

With a strong focus on customer satisfaction, I proactively identify opportunities for improvement and integrate feedback to drive growth. My meticulous attention to detail ensures data accuracy and reliability, and my analytical mindset enables data-driven decision-making. I'm proficient in time management, ensuring efficient productivity and goal achievement.

Throughout my experience, I've developed strong relationship-building skills with Customer and Community support teams, fostering trust and cooperation. I'm adept at guiding customers to specialist services, ensuring tailored solutions to meet unique needs. With a continuous focus on enhancing customer satisfaction, I'm committed to delivering exceptional results in high-pressure situations.

Experience

Work history, roles, and key accomplishments

Amazon Development Centre India Private Limited logoAL

Selling partner and Vendor support SPS

Amazon Development Centre India Private Limited

Provided proactive and comprehensive support to sellers, ensuring high satisfaction and trust. Communicated professionally and clearly with sellers across various channels. Handled sensitive matters with tact and professionalism. Demonstrated excellent time-management skills and collaborated with cross-functional teams. Exceeded performance metrics and identified opportunities for process enhancem

GENPACT INDIA logoGI

Content Moderator

GENPACT INDIA

Implemented strict content moderation protocols to ensure industry safety and quality standards. Addressed user-reported issues promptly and effectively. Identified emerging trends and proposed innovative solutions. Demonstrated resilience and adaptability in managing challenging content situations. Actively engaged with well-being support programs and advocated for user safety and community well-

Education

Degrees, certifications, and relevant coursework

sonal hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Browse remote talent

Tech stack

Software and tools used professionally

Interested in hiring sonal?

You can contact sonal and 90k+ other talented remote workers on Himalayas.

Message sonal

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
sonal kamble - Selling partner and Vendor support SPS - Amazon Development Centre India Private Limited | Himalayas